Apple has finally provided a response to the numerous complaints about the iPod Nano’s screen breaking and/or scratching easily.

First a quote from Macworld made by Apple’s Senior Vice President of Worldwide Product Marketing, Phil Schiller, regarding the faulty screen issues:

This is a real but minor issue involving a vendor quality problem in a small number of units. In fact, this issue has affected less than 1/10 of 1 percent of the total iPod Nano units that we’ve shipped. It is not a design issue. This is a real but minor issue involving a vendor quality problem in a small number of units,� said Schiller. “In fact, this issue has affected less than 1/10 of 1 percent of the total iPod nano units that we’ve shipped. It is not a design issue. 

Apple has done right by their loyal customers and is willing to replace any iPod Nano with a defective screen. Just simply contact Apple Care and they’ll take care of you.

And as far as screen scratching goes, Apple said that the iPod Nano is made of the same material as its 4th generation iPods and is “to date, complaint free”. Schiller also explained that they have received very few calls with complaints in regards to the iPod Nano’s screen scratching.

(Picture Courtesy of ArsTechnica – see their Destroying Nano article.)