The Trust List: TV Review Edition 2023

Gadget Review’s investigation exposes how flawed the most “expert” online TV reviews are.

Updated: Feb 13, 2024 2:46 PM
tv trust list guide with worst testers list

🔎 KEY FINDINGS

  • 37% of search results on page one of Google are fake reviews according to our analysis, from sites which claimed to test but wound up with a Trust Score under 60%.
  • Huge names from Good Housekeeping to Wired wound up marked as fake reviewers according to our research.
  • Out of 43 sites and YouTube channels we analyzed, only 11 (25%) both scored over 60% and actually test.
  • 41 out of 151 total search results (~28%) come from publications owned by Future PLC. Each of their six publications in our dataset claims to test, but only two actually do.
  • These six Future-owned publications hold an average Trust Score of 56%.

Imagine you’re shopping for a brand new TV. You’ll probably do some initial research on Google and read a TV review or two, right? Now multiply that action by 6 million. In reality, 6.1 million TV review-related searches occur every month.

However, not all reviews are created equal. What we uncovered was that one third of the sites appearing in Google’s most popular TV search results DON’T test. The world’s biggest search engine is serving up misleading reviews, published by large media conglomerates like CNN, Forbes, and Rolling Stone.

Why Publishers Create Fake Reviews_

The TV industry has $7 billion in annual sales globally. From our internal numbers, the online TV review industry (for affiliates) boasts an annual gross profit of $6,806,142.

The allure of such high profits creates an environment susceptible to greedy behavior. Some reviewers take shortcuts that require little effort yet still rake in the dough, which are usually in the form of misleading, unreliable reviews that can misinform consumers into wasting money and time on a total dud of a TV.

We’ve been researching how trustworthy TV review sites are since 2021, with analyzing 210 sites in total. This Trust List has been nearly three years in the making, and we’ve concluded that there’s a concerning difference between the small amount of true TV testers and the vast amount of unreliable review sites in the online TV review industry.

From our latest Google search analysis in October 2023, there are only 11 true testers out of 43 sites that appeared in the 18 popular TV keyword search results. From our overall TV research since 2021 where we’ve analyzed 210 sites overall, only 24 actually test their TVs.

This small group of true TV testers is up against the Goliath of Google’s algorithm and widespread, profit-driven practices that compromise information quality and reliability for consumers. Our research is adjacent to the findings in Detailed.com’s affiliate search results analysis, where only 4 independent sites ranked in the top 100 sites for affiliate SERPs. Detailed’s study highlights Google’s preference for larger, established networks regardless of quality or trustworthiness.

HouseFresh’s article “David vs. Digital Goliaths” discusses how Google’s algorithm changed and the dominance of big media publishers that produce low quality, misleading reviews are negatively impacting independent review sites like theirs. Our research takes this even further by quantitatively determining how few trustworthy product testing sites there actually are and how one-third of Google’s search results are fake reviews.

Detailed’s study, HouseFresh’s article, and Gadget Review’s research underline the importance of genuine content quality and trustworthiness that should influence rankings, not size, legacy, or network affiliation.

One example of a misleading buying guide is ZDNet’s Best Samsung TVs guide which ranks #2 on the search results page for the popular keyword “Best Samsung TV”. At first glance, it’s reassuring to see real photos of the TV to show that they actually had the TV in front of them at some point. Then it gets sketchy when they claim to have performed “hands-on testing” (they even have “Expert Tested” in their title), but you can’t find any quantitative measurements of the performance criteria that determine the true performance of the TV, such as brightness, response time, and color gamut. This means they didn’t actually test the TV.

zdnet samsung tv guide screenshot

As consumer rights advocates, Gadget Review’s mission is to uncover a system rigged against consumers, revealing the truth behind all the fake reviews, manipulated ratings, and deceptive online practices. By exposing these tactics, we equip you with the knowledge to make smarter purchases, saving you time and money.

KEY STATISTIC

⅓ of search results on page 1 of Google are fake TV reviews—the publications who say they test but have a Trust Score below 60%.

Gadget Review, TV Trust List 2023

This is a long-term investigation into TVs and is part of a broader examination of consumer tech fake reviews. For each category, we compile a top 100 Trust list that forms the basis of our True Score, ensuring that our assessments are as accurate and reliable as possible.

Our other categories’ Trust Lists are coming soon, but we already have some concerning high-level statistics that shed light on the disappointing state that these other categories’ online reviews are in. For example:

  1. For soundbars, 7 of the 122 publications analyzed actually perform product tests on their soundbars. That means only 6% of publications test soundbars.
  2. For robot vacuums, 27 of the 93 (so 29%) publications actually test the robot vacuums they review.
  3. For computer monitors, 31 of the 98 publications we analyzed actually test their monitors, meaning only 29% of publications test.

How do we fix this problem?_

  1. Be aware of the prevalence of untrustworthy reviews.
  2. You can educate yourself by reading this Trust List of the most trusted testers in consumer tech. We update it annually, so check back now and again for the latest information.
  3. You can use our True Score on every product to pick the best one for your needs. If you’re curious about how we score with this system, True Score is a synthesis of trusted experts and customer ratings.

What is a True Score?_

Our True Score system revolutionizes product evaluation by combining expert reviews, customer feedback, and advanced AI analysis to provide accurate, unbiased scores of a product’s value and effectiveness. By integrating expert reviews with Trust Scores and customer insights, the system filters out fake reviews, ensuring only genuine assessments influence the final score.

The AI tool, powered by machine learning and a Bayesian model, analyzes a wide range of data, offering a balance on real-world product performance and user satisfaction. Our True Score system dynamically adapts to new, fresh reviews, maintaining its relevance and accuracy over time.

Check out the following TVs that earned the highest True Scores in the whole TV category, showcasing their exceptional quality and performance. Based on no bias, no BS, just quantitative testing data from the most trusted expert reviews and authentic, long-term customer reviews.

To be transparent, our reviews contain affiliate links so we earn a small commission with each purchase. Here is how we earn money at this current time. However, Gadget Review is on a path to move away from relying only on affiliate commissions, and we’re working on adding a user subscription system.

Who Do You Trust?_

We have been testing products for years! Gadget Review has tested almost 1,000 products in over a dozen categories. Now, we’re testing the testers. We know exactly what to test for and how the test is supposed to be measured. As part of this process, we took a look at the page 1 results of some common TV-related search queries. Our findings didn’t present a very flattering picture of the market overall!

A Note On Testing Claims_

Just to clear up some potential confusion, here’s what we mean when we talk about a site’s “testing claims:”

  • A site “claims to test” if they use the word “test” in a review or buying guide. For instance, you might read things like “according to our testing,” or “the best TV we’ve tested.”
    • Many sites, like those owned by Future PLC, include small blurbs as part of the page layout explaining why you should trust the site because of the rigorous testing they do. These are not counted in this consideration, as the author of the actual page content has no say in their presence.
  • During our research process, we use a diverse selection of criteria to determine whether or not a site really tests, if they claim to in the first place.
    • “Sites that passed and claim to test” means that they earned a Trust Score of at least 60% because our research found clear evidence of quantifiable testing from the site. The site also claims to test their products by using the words “test” or “tested” in their content.
    • “Sites that failed and claim to test” means that they claimed to test, but they did not earn a Trust Score of at least 60%.
  • We’re not out to call anybody a liar—in many cases, it seems obvious to us that the reviewer did at least have hands-on time with the product, or even did real testing, and just didn’t publish any data to back it up. However, as long as they withhold the results of this testing, they’re hurting their veracity as reviewers.

How Trustworthy Can Review Sites Be?_

During our Trust Score evaluation, we determined who tests the best, those who claim to test but don’t, and the sites who don’t claim to test but still have failing Trust Scores.

When our investigation concluded, we created TV expert classifications. We have 3 tiers of trust followed by smaller sub-tiers that exist in certain levels.

  1. Highly Trusted → 90-100+
    • These sites passed our Trust Score evaluation by earning  a score over 90%: the “cream of the crop” of publishers, so to speak. Strong testing methods, plenty of photos, charts and graphs, and all the numbers you could ever ask for. We refer to them as “Industry Leaders”.
    • RTINGs and PCMag are in this class in most categories they cover.
  2. Trusted → 60-89
    • These publications earn a passing Trust Score, provide you with enough quantitative testing to make a purchase decision, though they might feature more qualitative analysis and discussion than the top dogs do.
      • Reliable Tier – 70-89; Solid info you can always rely on.
      • Passable Tier – 60-69; Not as good, but still usable.
  3. Not Trusted → 0-59
    • These testers failed the evaluation. It could be from a lack of support and proof for their testing, from being fraudulent in their claims about testing, or from simply not offering up enough useful information. When better alternatives exist, these sites are difficult to recommend, at least for product reviews.
      • Struggling Tier – 50-59; Might be on the come-up but they’re still failing.
      • Not Worth it Tier – 30-49; Your time is better spent elsewhere.
      • Totally Unhelpful Tier – 11-29; Not useful, could misguide you.
      • Not Even Once Tier – 0-10; Don’t even bother.

Here’s a bar chart below to help you visualize how the experts are distributed across the classifications. It’s crazy to think that 89% of sites that appear in the most popular TV search results failed our Trust Score evaluation.

TV Publication Trust Score Classifications Chart

The Keywords We Used_

The list of 18 TV keywords includes mostly the popular “best-of” keywords along with best-seller TV model review keywords. If you’re new to these types of keywords, let us explain:

  • “Best-Of” Keywords: These are searched by users with transactional intent, helping them compare top product options before purchasing, as seen in searches like “best outdoor TVs.”
  • “Review” Keywords: These are searched by users with transactional intent seeking in-depth product reviews before purchasing (example: “Samsung Galaxy S21 review”).
KEYWORDTYPE OF KEYWORDMONTHLY SEARCH VOLUME
best oled tvBest-Of6,600
best gaming tvBest-Of6,600
best samsung tvBest-Of4,400
best 4k tvBest-Of3,600
best tv for bright roomBest-Of3,600
best budget tvBest-Of2,900
best roku tvBest-Of2,900
best large tvBest-Of720
best sony tvBest-Of2,900
best small tvBest-Of1,900
tv with best soundBest-Of1,600
best qled tvBest-Of1,600
best vizio tvBest-Of1,300
brightest tvBest-Of320
best budget 120hz tvBest-Of140
lg c2 reviewReview1,000
samsung tu7000 reviewReview1,000
sony x90k reviewReview1,000

We evaluated 210 different sites total with our Trust Score criteria to determine who publishes the most transparent and thoroughly-tested TV reviews. 

See below for the full breakdown of how much presence each type of site has within the 151 search results. We provide definitions and examples of these types of sites below.

Type of Sites Breakdown_

TYPE OF SITEAVERAGE TRUST SCOREPUBLICATIONS/YOUTUBE CHANNELS COUNT
Multiple Tech Review54.24%20
Niche Tech Review28.84%7
Niche News38.43%10
General News23.93%5
Video Review5.50%1

FYI: Other categories also exist outside of the five above, but be aware that no sites showed up in the 151 search results fell under those umbrellas. Here are all type of site definitions and examples:

TYPE OF SITEDEFINITIONEXAMPLES
Multiple Tech ReviewA site that covers more than 15 product categories such as a broad range of product categories from beauty and tech to kitchen and car products. 1. PC Mag 
2. Best Products
Niche Tech ReviewA site with 3-15 product categories. They cover many products in a particular space (such as automotive).1. RTINGs
2. America’s Test Kitchen
Hyperniche Tech ReviewA site that reviews 1-2 product categories. They evaluate a tighter scope of products, so they might only review running shoes or VPNs or vacuums and so forth. 1. Top10VPN
2. Brick Fanatics
Consumer ReviewThey are not a product retailer, and their main purpose is to let consumers post their own reviews of products or businesses1. G2
2. Trust Pilot
General NewsTheir navigation bar leads with “News”, and less than 10% of their content is affiliate. They cover a broad range of news topics.1. MSN
2. CNN
Niche NewsTheir navigation bar leads with “news” & less than 10% of their content is affiliate. Their content is focused on a particular space (tech, business, etc.)1. Mac Rumors
2. Apple Insider
3. Forbes
4. Electrek
General eCommerceTheir navigation leads with their retailer pages. Less than 15-20% of their content is affiliate. They sell a broad range of product categories.1. Amazon
2. Walmart
Niche eCommerceTheir navigation leads with their retailer pages. Less than 15-20% of their content is affiliate. They sell 2-4 types of products that belong under a similar sphere.1. BTOD
Video ReviewThe review is in the form of a video, which gets evaluated against a different set of Trust Score criteria geared towards video content.1. YouTube
2. Vimeo

Parent Company Presence Within Search Results_

We found that Future PLC accounts for 42 of the 151 search results, which is the largest portion over any other parent company. This means you have a one in four chance of running into one of these Future publications while shopping online for TVs. 

That number’s probably so high due to the large amount of publications that they own. However, their average Trust Score across their publications is nothing to write home about, at a disappointing 56.38%. However, they do possess two of the top 10 most trustworthy publications. Wouldn’t it be great if all their publications were held to the same standard as their two MVPs? 

Check out the following chart that visualizes how Future dominates the TV search results over any other parent or holding company.

The Two Problems Online Shoppers Face_

TLDR: Many experts don’t really test the product, plus many consumer reviews provide unreliable information (some are not even reflective of the product but other aspects).

Consumers face trouble on both the expert and customer review sides when trying to make a purchase decision. Remember that our findings discovered how you have a 2 in 5 chance of running into an unreliable review where the site has a failing Trust Score, whether they claim to test or not. Plus 37% of the search results come from a misleading site that claims to test but earned a failing Trust Score.

These shady practices distort the information pyramid, tilting it away from the consumer in favor of big business and unscrupulous review peddlers.

And you can’t ignore the voice of the people. Customer reviews matter as well when it comes to understanding how good a product really is.

KEY STATISTIC

87% of consumers say that ratings and reviews posted by real-life customers have a greater impact on their purchasing decisions.

Emplifi, “Meeting the Demands of the Modern Customer” December 2022 Study

Customer reviews/ratings have become the most influential factor in purchasing decisions – outranking price, return policy, and shipping costs.

But in today’s world of fake reviews, customer ratings aren’t as safe to rely on as they should be. “One tap” reviews of just stars and no substance are easy to fudge. A lot are missing details on long-term usage of a product. And even if a review isn’t faking it, many of them are born out of apathy.

Frankly, we’ve had enough of a system that wants us to believe it’s OK to live in a game rigged against us, and we’re committed to driving change.

Our Solution To Fix This Problem_

Our commitment, our big “why,” is to expose the fake reviewers and reward the true testers through transparency and cooperation. Too many so-called “review sites” are nothing but a house of cards. We want to blow them down and give you the tools to make the best choices on the products you want.

Here’s how we do it:

  1. Identify which publications actually test.
  2. Look for authentic, long-term customer reviews*.

Then, we distill that information down to what really matters so you can make an informed decision.

We understand that our investigation’s findings may rustle some feathers, but this is all for the sake of the consumers. We want to send out the call for every single publication in the industry to strive for transparency and real testing in the landscape of online reviews.

*FYI: Long-term customer reviews are product evaluations provided by customers who have used a product or service for an extended period.

The Dirty Dozen Creating Misleading Reviews_

Let’s talk about the popular yet misleading publications first. You might recognize a few of these guys. We were disappointed with them since they claim to test TVs in their content, but they received a failing trust score under 60%. In other words, they don’t really test these TVs.

The following list of 12 publications is in descending order of who is earning the most traffic via #1 ranking TV keywords. These keyword market shares were pulled in early December of 2023.

Publication #1: Lifewire

Profile Page | Review Example

lifewire tv header
  • Parent Company: Dotdash Meredith
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 48.40%
  • Total #1 Ranked TV Keywords: 3,378
  • Monthly TV Traffic: 183,600
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #2: TechRadar

Profile Page | Review Example

techradar tv header
  • Parent Company: Future PLC
  • Type of Site: Multiple Tech Review 
  • TV Trust Score: 56.60%
  • Total #1 Ranked TV Keywords: 1,208
  • Monthly TV Traffic: 177,100
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #3: ZDNet

Profile Page | Review Example

zdnet tv header
  • Parent Company: Red Ventures
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 38.20%
  • Total #1 Ranked TV Keywords: 1,035
  • Monthly TV Traffic: 124,500
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #4: Make Use Of

Profile Page | Review Example

makeuseof tv header
  • Parent Company: Valnet Inc.
  • Type of Site: Niche News
  • TV Trust Score: 29.80%
  • Total #1 Ranked TV Keywords: 965
  • Monthly TV Traffic: 70,200
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #5: Consumer Reports

Profile Page | Review Example

consumer reports tv header
  • Parent Company: N/A
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 35.40%
  • Total #1 Ranked TV Keywords: 960
  • Monthly TV Traffic: 98,600
  • How they earn their money: Affiliate programs, User subscriptions, Investors (Note that they’re a non-profit*)

Publication #6: Forbes

Profile Page | Review Example

forbes tv header
  • Parent Company: Integrated Whale Media Investments
  • Type of Site: Niche News 
  • TV Trust Score: 43.20%
  • Total #1 Ranked TV Keywords: 728
  • Monthly TV Traffic: 65,000
  • How they earn their money: Affiliate programs, User subscriptions, Investors, Advertisements, Sponsored posts

Publication #7: CNN

Profile Page | Review Example

cnn tv header
  • Parent Company: Warner Bros. Discovery
  • Type of Site: General News
  • TV Trust Score: 32.40%
  • Total #1 Ranked TV Keywords: 530
  • Monthly TV Traffic: 41,200
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #8: Electronics Hub

Profile Page | Review Example

  • Parent Company: N/A
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 16.20%
  • Total #1 Ranked TV Keywords: 526
  • Monthly TV Traffic: 26,000
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #9: Rolling Stone

Profile Page | Buying Guide Example 

rolling stone tv header
  • Parent Company: Penake Media Corporation
  • Total #1 Ranked TV Keywords: 525
  • Monthly TV Traffic: 80,700
  • Type of Site: General News
  • TV Trust Score: 11.20%
  • How they earn their money: Affiliate programs, User subscriptions, Investors, Advertisements, Sponsored posts

Publication #10: The Verge

Profile Page | Review Example

the verge tv header
  • Parent Company: Vox Media
  • Type of Site: Niche News
  • TV Trust Score: 34.40%
  • Total #1 Ranked TV Keywords: 505
  • Monthly TV Traffic: 89,500
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #11: Wired

Profile Page | Review Example

  • Parent Company: CondĂ© Nast
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 26.80%
  • Total #1 Ranked TV Keywords: 486
  • Monthly TV Traffic: 87,200
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts

Publication #12: Good Housekeeping

Profile Page | Review Example

  • Parent Company: Hearst Digital Media
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 23.80%
  • Total #1 Ranked TV Keywords: 330
  • Monthly TV Traffic: 32,000
  • How they earn their money: Affiliate programs, Advertisements, Sponsored posts, User Subscriptions

Top 10 Trustworthy Publications That Test TVs_

Below are your Most Trusted Testers for 2023. Please note that if you see “No Parent Company Found” it refers to a company that’s not a subsidiary of a parent company. If they also have “No investors found”, that means they’re a self-funded business that isn’t financially supported by investors.

Publication #1: RTINGs

Profile Page | Example Review

RTINGs tv header screenshot
  • Parent Company: Quebec Inc.
  • Type of Site: Niche Tech Review
  • TV Trust Score: 101.40%
  • Total #1 Ranked TV Keywords: 4,189
  • Monthly TV Traffic: 555,400
  • How they earn their money: Affiliate programs, Selling products

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

RTINGs undoubtedly tests their TVs. Their comprehensive scoring breakdowns and heavy use of quantitative tests in their reviews (plus willingness to provide proof of them) earn them their high Trust Score.

They have elaborate TV testing methodologies for every performance criteria, which is something we’ve never seen done before in the electronics review industry. They provide numerous real photos of the TVs and testing equipment, and they use correct units of measurements in their test results.

Their video reviews have the reviewers speak in front of the camera as well for further transparency.

RTINGS' tested tv screenshot
RTINGS’ visual evidence of their TV testing process, which features testing equipment in the photo. This image can be found in the review linked at the top.

Publication #2: PC Mag

Profile Page | Example Review

pc mag tv header screenshot
  • Parent Company: Ziff Davis
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 91.40%
  • Total #1 Ranked TV Keywords: 611
  • Monthly TV Traffic: 180,100
  • How they earn their money: Affiliate programs, ads, sponsored posts, paid traffic

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

Engaging in proper testing with a clearly defined (though not completely explained) testing methodology that values quantitative testing over qualitative. They employ multiple pieces of equipment, test everything they review, and present their results within graphs such as this color gamut graph, earning them a high score. 

Publication #3: CNET

Profile Page | Example Review

cnet tv header
  • Parent Company: Red Ventures
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 89.00%
  • Total #1 Ranked TV Keywords: 2,039
  • Monthly TV Traffic: 399,600
  • How they earn their money: Affiliate programs, ads, sponsored posts, and paid traffic

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

CNET has dedicated testing equipment that it shows off in their reviews, dedicated testing setups (including whole rooms designed to help test TVs) and they provide clear explanations of their performance criteria, testing methods, and scoring breakdowns.

Their support for their testing methodology includes their use of quantitative testing methods, as well as providing pictures and videos of how they test and what they test.

Their comparison tables are great ways of communicating useful information gained through testing for the consumer, while also providing proof you’re doing your due diligence.

cnet tv snippet
TV brightness test results across various models provided in a table. This image can be found in the review linked at the top.

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Keep up with more Top 10 Testers in future Trust Lists coming soon.

Publication #4: Trusted Reviews

Profile Page | Review Example

trusted reviews tv header
  • Parent Company: Incisive Media
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 81.20%
  • Total #1 Ranked TV Keywords: 128
  • Monthly TV Traffic: 29,600
  • How they earn their money: Affiliate programs, ads, and sponsored posts

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

They provide an outline of testing methods, equipment, and performance criteria, as well as how the scoring is broken out and weighted. Trusted Reviews features many real photos of these TVs. The reviews cover most of the custom questions we were looking for, except for one regarding contrast.

To improve their score further, it’d be great to see more real photos that features test equipment, software test screenshots, etc. Trust Reviews also has a lower General Score, so adding some missing features such as an in-depth scoring system can help out their TV Trust Score further.

trusted reviews tv snippet
IMAGE: Trusted Reviews provides an interactive image in this review where you can compare the picture quality between HDR10+ and HDR10.

Publication #5: Tom’s Guide

Profile Page | Review Example

tom's guide tv header
  • Parent Company: Future PLC
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 77.80%
  • Total #1 Ranked TV Keywords: 1,587
  • Monthly TV Traffic: 377,500
  • How they earn their money: Affiliate programs, ads, and sponsored posts

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

Their reviews feature visual evidence of the products and they have a TV testing page, though it could use a refresh. It’s over four years old, which isn’t as helpful to consumers since technology is constantly evolving year after year.

Tom’s Guide test several core Performance Criteria except for contrast. They presents their findings in helpful comparison tables as well.

Their General Score is a big factor in what lowered their TV Trust Score below the others in the top 10. They could be more transparent in certain areas, such as their ethics via an ethics statement and their ratings of categories of performance, usage cases, and performance criteria.

tom's guide tv snippet
Tom’s Guide organizes their test results into tables featuring multiple TVs so product comparisons can be assessed easily.

Publication #6: Wirecutter

Profile Page | Review Example

wirecutter tv header
  • Parent Company: The New York Times
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 75.00%
  • Total #1 Ranked TV Keywords: 1,342
  • Monthly TV Traffic: 144,400
  • How they earn their money: Affiliate programs and user subscriptions

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

Their TV testing methodology, real images of the TVs, and quantitative measurements help their Trust Score out a lot. They have a decent trustworthy General Score thanks to their ethics statement and comparison tables, but they could benefit from an in-depth scoring system to bring further clarity to their final verdicts on products.

On the Category side of the questions, they missed an opportunity to provide test results of contrast. Their buying guides appear rather text heavy, so we’d suggest images of testing equipment to space out the text.

They can also embed a recent review video into the text, which we couldn’t find during our evaluation.

The author of Wirecutter’s OLED TV buying guide discloses how they tested the TVs and the names of testing equipment they used.

Publication #7: Reviewed

Profile Page | Review Example

reviewed tv header
  • Parent Company: Gannett
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 74.20%
  • Total #1 Ranked TV Keywords: 781
  • Monthly TV Traffic: 56,200
  • How they earn their money: Affiliate programs, ads, sponsored posts, and paid traffic

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

​​What is tested and how, as well as equipment used, is discussed, but only briefly. There is a focus on quantitative tests, though the assignment of “best” is not clear in their discussion because of a lack of scoring.

One can tell that the pictures are authentically theirs thanks to the “Reviewed” LED neon sign in the background of most of them. To further break up the text, tables would be nice to see. For some variation in the TV photos and to add to their Trust Score, photos featuring test equipment would be helpful.

reviewed tv snippet
While not a chart or graph, text in this review that calls out specific measurements gained through testing and the methods employed to get the measurements help build credibility and trust. 

Publication #8: Gamesradar

Profile Page | Review Example

gamesradar tv header
  • Parent Company: Future PLC
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 73.80%
  • Total #1 Ranked TV Keywords: 156
  • Monthly TV Traffic: 31,600
  • How they earn their money: Affiliate programs, ads, and sponsored posts

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

They provide a TV testing page, real images, and quantitative measurements, so they tested TVs to a certain degree, but we wish their testing was more thorough in regards to Performance Criteria.

They don’t have many images of software test screenshots or testing equipment. Though they answered some custom questions, they missed the other half that regard brightness and contrast.

Gamesradar uses a simple five star rating system, so utilizing a more in-depth scoring system down the road would also improve their Trust Score.

gamesradar tv snippet
Proof of fiddling with on-board settings is one way to help confirm you obtained a unit and started testing it, though it is not as strong as other forms of proof such as quantitative test data.

Publication #9: Digital Trends

Profile Page | Review Example

digital trends header
  • Parent Company: Designtechnica Corporation
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 70.00%
  • Total #1 Ranked TV Keywords: 562
  • Monthly TV Traffic: 197,800
  • How they earn their money: Affiliate programs, ads, sponsored posts

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: Yes

Digital Trends definitely tested these TVs. They provide several real photos of the TVs along with quantitative test results in their reviews. They did not cover all of our custom questions though, so we’d like to see them take their testing further.

They have an organized TV testing methodology that applies to all their reviews and explains a consistent testing process. They also provide YouTube reviews with a real person and the TV in the same room, all which help out their Trust Score. Digital Trends is another site that uses a five-star scoring system, so though it’s a good start, having a scoring system out of 100 will improve their Trust Score.

digital trends review screenshot
This screenshot shows how they provide their quantitative test results in their TV reviews.

Publication #10: Expert Reviews UK

Profile Page | Review Example

  • Parent Company: Dennis Group
  • Type of Site: Multiple Tech Review
  • TV Trust Score: 66.20%
  • Total #1 Ranked TV Keywords: 36
  • Monthly TV Traffic: 42,100
  • How they earn their money: Affiliate programs, ads, sponsored posts

Testing Quality Analysis:

  • Do they claim to test TVs?: Yes
  • Do they have a TV Testing Methodology?: No

Expert Reviews thoroughly tests their TVs, for they answered all of our custom questions, which is a rare find. They provide several real photos of the TVs along with quantitative test results in their reviews. They even identify the software that they used to test their TCL RC630K.

They lack a TV testing methodology along with a thorough scoring system out of 100, so adding both would help out their Trust Score. Honestly adding more transparency onto their site in general would be great to further build trust, since they seem to already be thorough testers.

expert reviews uk screenshot
This screenshot shows how they identify their testing software along with quantitative test results in their TV reviews.

All TV Trust Scores Ranked_

For those curious about all the sites we evaluated and what Trust Score they received, here’s the entire list of researched TV review publications in order of best Trust Scores to the bottom of the barrel. 

What The Testers Need To Be Testing_

So how does one measure and determine how “good” a TV is? Through evaluating its performance, which refers to the product’s ability to deliver optimal results and meet or exceed expectations in terms of its intended functionality, efficiency, and effectiveness.

There’s no one thing that makes a particular TV or product good too. It’s a combination of several different factors called Performance Criteria (PC), and each has a unique impact on a given product’s performance. Multiple Performance Criteria make up a single Category of Performance (CoP). 

1. Category of Performance – An encapsulation of related Performance Criteria to evaluate the overall performance of a product in a certain category. The right criteria must be selected to properly assess a Category of Performance.
2. Performance Criteria – An individual standard, measurement, or benchmark used to evaluate and assess the performance of a product for a specific use or purpose.

Examples:

  1. Electronics i.e. TVs đź“ş, Smartphones 📱, Laptops đź’» 
    • CoP: Display/Picture Quality
      • PC: Resolution, color accuracy, brightness, contrast ratio, viewing angles.
    • CoP: Sound Quality
      • PC: Clarity, volume range
  2. Appliances i.e. refrigerators, washing machines, vacuum cleaners
    • CoP: Energy Efficiency
      • PC: Energy consumption, Energy Star rating
    • CoP: Durability
      • PC: Lifespan, resistance to wear and tear

To accurately compare different models against each other, it’s important to test the same Performance Criteria across a category. So, we’ve identified the various Performance Criteria that make up each Category of Performance for TVs and compiled them into one comprehensive list.

Note: Although “value” is important to us, there isn’t a test for value. Value is a subjective judgment call that gets made (or doesn’t get made) by a tester. We do not give any tester a leg up for deciding to include value as part of their criteria. It doesn’t hurt them, but it won’t help them either.

Quantitative Vs Qualitative_

Part of our examination and analysis includes a look at quantitative and qualitative testing. While some things simply can’t be measured (like local dimming or the overall smart-OS experience), many things can be. As such, we value quantitative tests with clearly defined methods and units of measurement.

While we still consider qualitative tests based on how a tester feels about a feature, we know that quantitative testing provides a more comprehensive picture of a product’s performance.

TV Categories of Performance & Performance Criteria

The following are the metrics that experts should use to quantitatively review how the top televisions compare, and a large factor in how we recommend the best televisions:

  • Picture Quality (Category of Performance)
    • Color Gamut (Performance Criteria)
    • Contrast Ratio (PC)
    • Brightness (PC)
    • Input Lag (PC)

For the full list of TV Categories of Performance and Performance Criteria along with their units of measurement and testing equipment, they’re all listed in the TV Testing Methodology.

How We Test The Testers_

Before we can start handing out True Scores to great and not-so-great TVs, we need to identify the most trustworthy experts on the internet. The Trust Score is the bedrock of our True Score system. They are used to determine the Expert Score for a product which helps calculate its True Score. 

This process is not automated. We hire real people to visit each publication and conduct a thorough inspection to determine if they’re really testing these products.

You can learn more about all of the individual questions that go into our Trust Scores here.

The product True Scores are calculated using a Bayesian model, which is a type of probabilistic model. In a Bayesian model, beliefs and uncertainties are expressed in terms of probabilities. We get that statistics aren’t everyone’s forte; we explain the Bayesian model as simply as possible when we discuss how we test the testers.

We had our entire True Score system validated by a professional statistician. He even found correlations between our top scoring TV testers’ expert product reviews, which can suggest that those thorough testers (those with high TV Trust Scores) have consistency and methodological agreement in their product testing.

Check out the following chart that illustrates which publications strongly correlate with each other based on product ratings. Most pairings positively correlate, while a few have negative correlations.

tv publication product ratings correlation

Here is a scatter plot illustrating our top two trusted sites’ product ratings. You can see that they correlate positively together.

To be clear, correlations in general are not necessarily definitive—as the saying goes, “correlation does not imply causation”—but we can draw valuable insights from them. This is a great sign that we’re on a path to effectively identify publications that engage in more thorough testing practices.

Parent Company Trustworthiness Regarding TV Reviews_

We were seeing some parent companies frequently across the board while evaluating the search results. We wanted to find out the average Trust Scores that a parent company earned based on how their subsidiaries perform plus how much of the TV search results a parent company actually possesses.

As you can see, Future PLC holds the largest portion of the search results out of any other parent company (over a quarter of the 151 search results!).

However, other parent companies like Quebec Inc. outshine them when it comes to average Trust Scores. Quebec Inc. possesses only 13.91% of the search results despite their outstanding Trust Score of 101.40%.

The presence that a site or parent company possesses within the TV keyword SERPs is important to note because this can translate to the profit these parent companies are raking in. To be frank, the market potential of TV affiliate keywords is enormous–meaning there are millions of dollars at stake here.

Total Addressable Market (TAM) for Affiliate TV Keywords_

In 2022, the global television industry was worth $108.09 billion USD, and it’s anticipated to reach $135 billion USD by 2028. Being an extremely profitable industry, it attracts many publications to pursue writing expert TV reviews.

TERM

VALUE

DEFINITION OF TERM

Total US TV Review Keyword Market Share

1,922,161

Number of “best/review/how-to/what-is/etc.” transactional, review-related TV keywords that are applicable to affiliate publications.

Total TV Monthly Searches

6,100,000

How many times users search for the keywords in the Total TV Keyword Market Share.

Potential Monthly Affiliate Traffic

4,880,000

80% of the Total TV Monthly Searches. This is an estimation of the traffic that actually goes to affiliate publications aside from e-commerce sites.

Retailer Traffic

2,366,800

This is 48.5% of the Potential Monthly Affiliate Traffic above. We send on average 48.5% of our TV-related traffic to retailers.*

Monthly Sales

236,680

This is 10% of the Retailer Traffic. 10% of that monthly traffic converts into actual sales.*

Avg. Order Value of a TV

How much the average TV costs in the United States in 2023.

Monthly E-Commerce Sales via Affiliates

$104,139,200

Multiply the Monthly Sales by the Average TV Order Value to get this total sale amount that E-Commerce retailers earn.

Average Commission Rate

1.17%

In general, a commission rate is the percentage of each sale that a retailer gives back to the affiliate publications. We’ve averaged the TV commission rate of three major retailers (Amazon is 2%, Walmart is 1%, and Best Buy is 0.5%.)

Review Site Monthly Revenue

$1,218,429

Multiply the Monthly E-Commerce Sales by the Avg. Commission Rate to get the potential monthly revenue that publications earn.

Review Site Annual Revenue

$14,621,144

Multiply the Monthly Revenue by 12 to get the final annual revenue that goes to publications.

Gross Profit Margin

The difference between earned revenue and operating expenses for publishers in this case. This percentage varies across industries.

Monthly Gross Profit

$567,179

Multiply the Monthly Revenue by the Margin.

Annual Gross Profit

$6,806,142

Multiply the Annual Revenue by the Margin.

*Based on our own traffic data in Google Search Console. Gadget Review receives over 100,000 visitors in regards to our TV content every month.

“Best 85 inch TV” SERP_

Let’s take a look at some TV-related Search Engine Results Pages (SERPs) now that we know how much money is at stake here. The query “best 85 inch TV” earns 6,600 searches every month, which is a pretty competitive keyword. 

For more context regarding how much a site can earn if it’s in a SERP’s #1 spot, Gadget Review was #1 in the “best TVs for bedroom” SERP for the entire month of January 2023. That query earns 1,000 searches a month, and our buying guide earned $231.54 that month.

On this “best 85 inch TV” SERP screenshot below, we’ve highlighted in red the publications that earned failing Trust Scores under 60% and those that passed in green.

It’s alarming that two of the top three publications received failing Trust Scores. Positions 1 to 3 earn the most clicks out of the entire top 10 results, so it’s unfortunate that most of the traffic is going to publications that have unhelpful, unverified TV recommendations.

“Best TV” SERP_

What about broader search term SERPs with very high search volume? “Best TV” is a very competitive query that earns over 33,000 searches a month. This SERP is fairly healthy but has room to improve. 

Looking at the SERP below, the third seat is taken by a publication that failed our Trust Score criteria. However, the top two positions usually earn more clicks than the third, so at least the bulk of the traffic is going to expert testers with passing Trust Scores. Referring back to our “best tvs for bedroom” example, the top seated results on this SERP are probably raking in thousands of dollars.

best tv serp

Top 10 Publications By Google’s TV Keyword Market Share_ 

The following table is sorted from highest to lowest according to how many keywords a site has in the #1 position in a SERP. We’ve excluded general e-commerce sites from this list along with sites that don’t claim to test TVs.

#PUBLICATIONPARENT COMPANYTOTAL #1 RANKING TV KEYWORDS (SORTED)MONTHLY TV TRAFFICTRUST SCORE
1Quebec Inc.7,671516,900101.40%
2Red ventures logo5,085559,30089.00%
33,378183,60048.40%
41,957247,30077.80%
51,208177,10056.60%
61,19365,20074.20%
7ziff davis logo1,188190,70091.40%
81,153142,80075.00%
9zdnet logoRed ventures logo1,035124,50038.20%
10Designtechnica Corporation989161,70070.00%

The Next Evolution Of This Trust List_

This concludes our Trust List that analyzed the best and worst TV testers and the current climate of the TV review industry. 

Our goal was to help you discover a way to spot that fake review, and to follow our lead on the most trusted sites out there when it comes to purchasing your latest television.

And we’re not finished yet! This Trust List has room to grow, so make sure to check back soon! In the next version, we want to incorporate more actionable opportunities that you, the consumer, can check out. Here’s what’s coming next:

  • TV Buying Guides based on the True Scores
  • Long-term authentic customer reviews

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