Sprint Screen Repair Solutions

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Written By:

Updated October 3, 2022

If you have a Samsung Galaxy, Sprint is offering cracked screen repair services for just under $50, whether or not you have mobile phone insurance through them. Read on to find out more about cracked screen repair and whether your smartphone may be covered. On that note, you will also be interested in knowing about the top-rated smartphone insurance plans. If you don’t fully understand what insurance is, check out our article on what is mobile phone insurance. Then once you understand what insurance offers, you can read our article on is phone insurance worth it.


  • You don’t have to have phone insurance or even be a Sprint customer
  • Sprint complete is mobile phone insurance that includes Applecare
  • Deductibles vary between $29 and $199 for other covered repairs

Sprint Phone Screen Repair

Sprint generally offers deals on screen repair at store locations and online. This means they will repair a cracked screen on certain Samsung Galaxy Models for just $50, even if Sprint isn’t your carrier. Alternatively, if you have Verizon, you can read our Verizon insurance cracked screen guide. However, if you don’t have insurance and need to fix the screen yourself, we also have a guide on how to fix a cracked phone screen.

You don’t have to have mobile phone insurance or even a Sprint contract. Eligible models include the Samsung Galaxy S8 and S9. For more specific model information, you can look on the Sprint or T-Mobile pages or a local Sprint retail store. If your phone is covered, have a look at how to file a Sprint phone insurance claim.

Types of Repairs

This Samsung phone screen fix deal from Sprint seems to be a rare loss leader in the mobile phone repair and insurance world. If you don’t have device protection or insurance through your cell carrier, credit card company, or a 3rd party, it could save you money.

For example, paying out of pocket for a screen repair on a Samsung Galaxy could run as much as $120 to $150 at an independent repair location, and it costs slightly more for screen replacements. Even if you do have device insurance that covers accidental damage, the deductible might equal what Sprint is currently charging to fix a cracked Samsung smartphone screen.

Eligible Devices

In this promotional offer, covered devices include select Samsung Galaxy models.

Sprint Complete Insurance Repair Costs

If you have Sprint Complete device protection or a similar insurance plan through your mobile phone carrier, a screen replacement is generally going to be covered under accidental damage. However, you might be limited to a certain number of claims in a given period of time. Screen damage claims typically incur a deductible ranging from $20 to $150, depending on the type of phone.

Sprint Complete offers same business day repairs and next-day replacement for most devices. Unlike other mobile phone insurance plans, its top-tier coverage also includes AppleCare, which gives you access to a wider range of repair locations.


Be sure to check the terms of your phone insurance policy to see if it includes accidental damage coverage.

Repair Process

While it doesn’t cover all smartphones, this unique offer may save you money if you have a Samsung galaxy, even if you have mobile insurance through a different carrier.

Replacement costs for the Galaxy S9 screen can be up to $200 without insurance. It might also save time. Sprint offers same-day service in some cases if you bring the phone for repair by a certain hour.

Terms and Limits

This applies to select Samsung Galaxy models only, so iPhone and Pixel users will need to look elsewhere. It’s limited to one repair per customer. However, unlike most promotions of this nature, it doesn’t require you to be a Sprint network user. Whether it saves you money depends in part on whether you have your own mobile phone insurance that covers cracked screens and what the deductible is on that policy. Be sure to check the terms of your phone insurance policy to see if it includes accidental damage coverage. If you are getting a replacement phone instead of a repair, you may notice the phone says remanufactured by Asurion, this is to let you know the phone has been refurbished and tested by Aurion, the insurance provider.

Note: Ensure you know the difference between phone insurance and warranty so you have the right level of protection for your smartphone.


Is there a deductible charge or additional fee?

No, this offer is outside of Sprint’s complete customer insurance program, and the cost is a flat one-time fee.

How do I determine my deductible?

You’ll have to look at the details of your insurance policy; usually, the deductible for mechanical fixes is around $50-$100, whereas, for a replacement device, it can go up to around $200, which is still much less than the maximum replacement cost for a smartphone today.

After purchasing a new device, how long do you have to enroll in Sprint Complete?

In general, you have 30 days after device purchase to sign up for Sprint Complete coverage.

STAT: Compared to paying out of pocket, this Sprint offer may save an average of 77% (source)

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