If you are thinking about purchasing or recently have purchased a smartphone and are currently on Verizon’s network plan, you may be wondering if you should purchase their proprietary top-tier cell phone insurance plan. Before you purchase cell phone insurance, find out if homeowners insurance covers cell phones.
Key Takeaways_
- Verizon mobile insurance plans are generally a good deal for those on the Verizon network.
- These plans offer a slightly lower deductible than found with many competitors, with these deductibles coming in at the $49 to $199 range.
- Verizon insurance plans typically offer coverage for loss, theft, damage, and malfunction.
What Is Verizon Mobile Protect?
Verizon Mobile Protect is a comprehensive device protection plan offered by Verizon for eligible smartphones and tablets. It combines insurance, extended warranty, and tech support into one package, making it a one-stop solution for keeping your device covered and functional.
It replaces the older Total Mobile Protection plan and is available for both individual and multi-device coverage.
What Does Verizon Mobile Protect Cover?
Verizon Mobile Protect (and Verizon Protect for older plans) includes the following features:
- Lost or stolen device replacement (up to 3 claims per year)
- Cracked screen repair (same-day service in many areas)
- Battery replacement (at no extra cost)
- Extended warranty for manufacturing defects
- Unlimited tech support (Verizon Tech Coach)
- Security features through the Digital Secure app
- ID theft monitoring and Wi-Fi security (via Mobile Secure)
Optional multi-device plans can cover up to 3 lines under one account.
Verizon Protect vs. Verizon Mobile Protect
Feature | Verizon Protect | Verizon Mobile Protect |
---|---|---|
Availability | Legacy plan (being phased out) | Current protection plan |
Coverage | Device protection + Digital Secure | Expanded coverage + Tech Coach support |
Lost/Stolen Devices | Yes | Yes |
Cracked Screen Repairs | Yes | Yes (same-day available in many areas) |
Battery Replacement | Yes | Yes |
Extended Warranty | Yes | Yes |
Tech Support | No dedicated tech support | 24/7 via Tech Coach app |
Security Features | Digital Secure app | Digital Secure + ID theft protection |
Multi-Device Option | Available | Available |
Price | ~$15/month per line | ~$14–$17/month per line |
Enrollment | No longer available for new customers | Available for eligible devices on Verizon postpaid plans |
Key Differences
- Verizon Mobile Protect replaces Verizon Protect as the newer, more complete plan, bundling in Tech Coach for live device support and keeping the same insurance, repair, and security features.
- Verizon Protect is still active for customers who enrolled earlier, but it’s no longer being offered to new subscribers.
Is Verizon Protect Phone Insurance Worth It in 2025?
So, is Verizon Mobile Protect worth it? This will depend on your specific needs, but Verizon’s Protect service is generally well-considered and is a good investment for many smartphone owners who use the carrier. Verizon insurance plans are typically underwritten and exclusively handled by industry giant Asurion.
Before you buy into Verizon’s Protect program, including the company’s Total Mobile Protection service, it is important to understand what the company has to offer as far as coverage. This will help you make a solid financial decision.

Should You Buy Coverage?
Before you buy, check out our list of the best phone insurance options. Our #1 pick is Akko, which offers great device coverage at a very competitive rate of just $5/month with the 1st month free.
You can view more about Akko directly here.
Low Deductibles
On average, the yearly deductibles found with Verizon insurance plans are slightly lower than what other companies force consumers to pay before offering coverage. The deductibles with Verizon Protect plans range from $49 to $199 per year, meaning that once you pay that amount for repairs, the plan will kick in and begin to offer benefits. This deductible will fluctuate in the previously mentioned range depending on how expensive your smartphone is. Be sure to consider the deductible before purchasing an insurance plan.
insider tip
The deductibles with Verizon Protect plans range from $49 to $199 per year, meaning that once you pay that amount for repairs, the plan will kick in and begin to offer benefits.
Loss and Stolen Devices
One of the primary reasons a consumer would purchase a Verizon insurance plan, or any smartphone insurance plan, is due to fear of their phone being lost or stolen. Smartphones are extremely expensive pieces of equipment, typically more than $1,000, and a Verizon insurance plan will pay for a replacement phone in the event of a loss or theft. This benefit can remove a serious source of financial stress in the lives of most consumers. Be sure to read the fine print to be sure that your individual plan covers loss and theft. And if you own an iPhone, you may also wonder if SquareTrade is worth it when looking for device protection and warranty services. If you receive a replacement phone, be sure to know how to find the IMEI on your phone should other issues that arise.
insider tip
Smartphones are extremely expensive pieces of equipment, typically more than $1,000, and a Verizon insurance plan will pay for a replacement phone in the event of a loss or theft.
Extended Warranty for Device Malfunction
If a smartphone malfunction, a Verizon insurance plan can be a great resource to have, particularly if the manufacturer’s warranty has expired. Most Verizon Protect plans will offer coverage for device malfunction, particularly if the consumer is not at fault. This type of coverage is similar to what is offered via manufacturer’s warranties and extended warranties.
STAT: According to Verizon, nearly 60% or more of customers can get their device repaired on the same day. (source)
Cracked Screens & Other Smartphone Damage
Verizon mobile insurance plans typically cover many types of damage that typically happen to smartphones. This includes water damage, cracked screens, broken ports, and other types of accidental damage. The company will repair the damage or issue a replacement phone if the damage is too severe to be fixed.
Verizon Mobile Protect vs. AppleCare+ vs. Samsung Care+: Pros & Cons
Feature | Verizon Mobile Protect | AppleCare+ | Samsung Care+ |
---|---|---|---|
Lost/Stolen Coverage | Yes | No (unless AppleCare+ with Theft & Loss) | No |
Cracked Screen Repair | Yes (Same-day in many areas) | Yes | Yes |
Battery Replacement | Yes | Yes | Yes |
Extended Warranty | Yes | Yes | Yes |
Tech Support | 24/7 Verizon Tech Coach | Apple Support | Samsung Support |
Monthly Cost | $14–$17 | $3.99–$13.49 | $3.99–$17.99 |
Deductibles | $29–$249 | $29–$149 | $29–$249 |
Pros of Verizon Protect
- More comprehensive coverage (lost/stolen).
- Covers multiple brands under one plan.
- Tech support and cybersecurity tools included.
Cons of Verizon Protect
- Pricier than AppleCare/Samsung Care for low-end devices.
- Must stay with Verizon to maintain coverage.
- Some complaints about repair delays or claim denials.