Verizon Phone Insurance Claims

Beth Huston Profile image

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Updated August 31, 2022

The best cell phone insurance should have an easy process for claims, including a short claim approval time. If you’re wondering how to file a Verizon phone insurance claim, you’re in the right place. We’re here to show you how to make these claims and why insurance is so beneficial to have in the first place.


  • Verizon phone insurance gives you peace of mind no matter what happens. They might even be able to replace totally broken phones.
  • Making a claim through Verizon is relatively easy. All you have to do is go online to their website and follow their instructions.
  • There are many benefits to having insurance on your phone, and you can expand these benefits if you go for an extended warranty.

How to Make a Verizon Insurance Claim

We all know how important our smartphones have become. A quick fix is paramount if you need a replacement device due to liquid damage. Fortunately, it’s a straightforward process, just like through Xfinity mobile insurance. To learn more about that process, check out our article on Xfinity mobile protection plans.

Insider Tip

You can get an extended warranty for even better protection.

Where to Make a Phone Insurance Claim

Depending on your insurance program, you might be able to call in to make a claim. However, most will allow you to do so online. Sometimes you can even go into a store based on technician availability at select locations. However, the best way to do it is to just go onto the website. This will give you the best results and get your phone back into working order quickly.

Insurance Coverage Benefits

There are a ton of benefits to having wireless phone protection coverage through your wireless provider:

  • You can get a replacement device as soon as the same day
  • You don’t have to worry about liquid damage ruining your phone
  • You can rest assured that you can repair physical damage

Unsure if you have coverage for repair or replacement of your broken phone? If you have Samsung Premium Care insurance, just call up and ask. If you’re on a different network, you can also call to see if you have insurance on your phone at AT&T.


Wireless phone protection typically comes with rules and stipulations, so read your contract thoroughly.

STAT: Mobile service revenues in the United States continued to fall sharply in 2020, falling by 6.25 billion U.S. dollars. (source)


How do I get a cracked screen repaired?

Verizon will generally determine eligibility for repair at the time of claim approval. Just bring your eligible device into the store for an assessment. Wait times will depend on technician availability.

Where can I take my phone to be repaired?

The insurance company will always tell you where you’re able to take your phone to be repaired. Make sure you go to an eligible repair shop, or you might void your insurance warranty.

Why is mobile device protection so crucial?

There are a ton of reasons why having phone insurance will serve you. Here are a few:
  • You can get same-day repairs and replacements
  • You might be eligible for replacement phones
  • You can get free help with mechanical issues

Should I opt for an extended warranty?

That depends on how much damage you think you might cause to your device and your personal needs and budget. Make sure you compare the two warranties thoroughly before making a decision.
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