How Do I Know if I Have Insurance On My Phone With AT&T?

Updated: Feb 14, 2024 3:39 PM
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Even if you have the best cell phone insurance, you may not know exactly what it covers. This might lead you to wonder, “How do I check if I have insurance on my phone with AT&T?” Thankfully, you have a couple of simple options, such as checking your bill or calling customer service.

Key Takeaways_

  • Check your bill and look for “Other charges and fees,” which may indicate that you have insurance on your phone.
  • To find out exactly what’s covered, find the AT&T Customer Service phone number and collect your account information.
  • Customer service will tell you what coverage you have.

Finding Out if You Have AT&T Mobile Insurance

Those who have their phone and wireless services through AT&T should always check to see if they have insurance on their phone. It’s super easy, especially if you know how to check if you have Applecare.

cell phone bill on a cell phone

The process is very similar. However, this article is centered around AT&T, so if you need to check if you have Verizon phone insurance, you’ll need to look elsewhere.

insider tip

Some phones have a manufacturer warranty or device protection plan that you might be able to use.

STEP 1 Check Your Bill

Next, check your bills first. Sometimes, you can see that there is a charge for insurance on the statement itself. This should show as “Other charges and fees.”

STAT: For 2020, the number of smartphone users in the United States is estimated to reach 294.15 million. (source)

STEP 2 Get Account Information

Find the customer service number and ensure you have all your account information ready. You’re going to need it for the next few steps. This includes your account number for checking your insurance program.

STEP 3 Call the Company

Call AT&T directly. Speaking to one of their customer service representatives will get you the necessary answers.

STEP 4 Ask About Insurance

While on the phone, ensure you understand things thoroughly by asking questions. You might want to ask, “Does my phone insurance cover water damage?” for example.


Not all cellular service plans provide mobile insurance, so do your research before investing.

STEP 5 Finish Up

You should be all set at this point, although there might be extra steps depending on the representative. You might need to ask yourself, “How do you find a new IMEI on an insurance phone?”

Beth Huston Avatar