Cingular to Pay Customers $160 – Class Action So Don’t Get Too Excited

Business Cell Phones — 16 March 2007

I didn’t know this, but it turns out Cingular just settled an $18.5 million class action lawsuit. If you are a California resident who cancelled their service between Jan 2000 and April 2002 and were charged an early termination fee (this is 115,000 folks) then you should expect a $160 check in the mail, interest included, in about 60 days. Why are they paying folks back? The settlement claims, which I guess they proved, that Cingular (now AT&T) didn’t provide adequate service when they nearly doubled the number of customers (to 3 million) on their network – it strained the system. The best part is that a Cingular spokes person said “While we have a strong case for appeal, it is time to move forward”. Guess I know it now – duh.

Cingular Wireless to refund customers $18.5 million [Whittierdailynews via CrunchGear]

About Author

Christen Costa

Grew up back East, got sick of the cold and headed West. Since I was small I have been pushing buttons - both electronic and human. With an insatiable need for tech I thought "why not start a blog focusing on technology, and use my dislikes and likes to post on gadgets."

edward estrada

I switched from t mobile for many years and went to Cingular
what a mistake,reception was no better than I was use to.

And to make matters worse was the Samsung I got with the plan
went out so I said I didn’t like the phone anyway bad design.

So I went on the net looking for the Pearl,first of all Cingular has the monopoly on certain not a fair way to detail, It’s too easy if not
closely regulated, the customers will most certainly get taken ,, year after year. ?????????????????????????????????
showrolla

I switched from t-mobile to cingular also. Big mistake on my part. We get tons of dropped calls and very hazy service signals nearly everywhere we drive. The phones are also junk from Cingular. Too bad where Il ive I cant get T-moblie. I was with T-mobile when they were Voicestream. I think Id consider moving just to get back into T-mobiles range of service.
http://www.MSN.com Bill

MSN I NIIPET
MSN
jasmine johnson

The commercial say’s the fewest drop call network…
But cinglar must not like me . Almost every call i make or take there no way to make it past a 5 min conversation without the call dropping . And my contract is up next year and i renewal two phone at the same time. But i can get a new phone in april and the other in june what is up with that.. That start on customer service !If your phone is missed up they send you the same old funky phone . Three time with the same phone . Then this phone now . I like cingular but the bull around it gets me steamed