Next-day replacement device, same-day repairs, backing up data, and protection against viruses. That\u2019s what you can expect from the best cell phone insurance, Asurion Phone Protection Plan. The biggest benefit of getting Asurion Phone Protection is the peace of mind your device will be covered, like an extra layer of armor your original warranty would otherwise ignore.\r\nWhy We Like It - Asurion Phone Protection\r\nComprehensive and feature-rich, Asurion Phone Protection provides what-if service your warranty probably doesn\u2019t, such as protection against malicious software, and same-day replacements devices.\r\n\r\nCoverage & Deductible\r\nAsurion Phone Protection offers a relatively wide comprehensive coverage and mobile protection. This includes: water damage, cracked\/damaged screen, mechanical failures, defects, and general wear and tear like from outside temperatures and dust. And backup services include: contacts, photos, and videos. Lastly, lost stolen is also covered, with the prospect of a next-day replacement phone. However, your deductible is based on your service provider, whereas Squaretrade Cell Phone Insurance is general and reaches beyond phones.\r\nBackup Services\r\nSince you aren\u2019t buying Asurion Phone Protection directly, results may vary. Depending on your service provider, you\u2019ll either get backup services or you won\u2019t. If you don\u2019t, you still have alternative options, like Google or your service provider may have its own backup app.\r\nCustomer Service\r\nAsurion\u2019s customer service fluctuates. It holds a generally favorable review score of 4.8, on average, out of 5. And that\u2019s across 13 million reviews. However, typical of insurance companies, a wave of reviewers have noted Asurion\u2019s representatives refusing to accept claims well within the customer\u2019s right to do so, what would otherwise be covered. The phrase used often was \u201cjumping through hoops.\u201d\r\nSecurity Features\r\nFor security features, you\u2019ll be happy to hear protection against viruses and malicious software is guaranteed, unlike Akko Phone Insurance. On top of that, support and education can be learned via their support team.\r\nValue\r\nWe\u2019ll give Asurion the benefit of the doubt and assume a few customers had the unfortunate encounter with a bad representative. After all, their average score does hold up pretty well. Question is: should you get Asurion Phone Protection? It depends on your service provider. AT&T, Sprint, Version, Best Buy, and Amazon all have insurance provided by Asurion. Geek Squad Phone Protection Plan has convoluted prices, but AT&T is arguably the best. It provides great value for a single person and a group of 4.\r\nAsurion Phone Protection Wrap Up\r\nBecause of Asurion\u2019s high and low customer reviews, it\u2019s best to approach with caution; in fact, you should with any kind of insurance. If you do get Asurion Phone Protection, through a service provider with the best value, you\u2019ll experience coverage that would otherwise go unattended by your original warranty, like virus protection and next-day replacement.