How Car Infotainment Systems Are Quietly Changing the Way We Buy Cars

Car manufacturers adopt smartphone-like interfaces with 5G connectivity and over-the-air updates for 2026 models

Alex Barrientos Avatar
Alex Barrientos Avatar

By

Image: Gadget Review

Key Takeaways

Key Takeaways

  • Car infotainment systems now feature smartphone-like interfaces with over-the-air software updates
  • BMW debuts 43-inch dashboard displays while Toyota adds 5G connectivity and wireless integration
  • System responsiveness outweighs screen size according to J.D. Power buyer preference studies

BMW’s upcoming iX3 has a 43-inch display that spans the entire dashboard. That’s not a typo. The screen size arms race in automotive infotainment has gone from novelty to defining feature, and it’s reshaping what it means to buy a car.

The Screen Size Arms Race Is Real

Your next car’s display might dwarf your laptop screen.

The 2026 Toyota RAV4 debuts an enhanced Audio Multimedia system with AT&T 5G connectivity, customizable home screens, and full-screen turn-by-turn navigation on the digital gauge cluster. GMC’s Sierra 1500 counters with a 13.4-inch Premium Infotainment System featuring wireless Apple CarPlay and Google built-in navigation. Then there’s BMW’s iX3 at 43 inches, a Panoramic iDrive that runs dashboard to dashboard.

Software Updates Without the Dealer Visit

Over-the-air updates are now standard across most major manufacturers. Toyota’s Arene platform and GMC’s systems update via OnStar or Wi-Fi, pushing navigation refreshes and new features post-purchase. Your car’s software can now improve monthly. The bigger shift: manufacturers are moving toward subscription models for premium features, which means the price of your car may increasingly depend on what you’re willing to pay after you drive off the lot.

Bigger Screens Don’t Automatically Mean Safer Driving

The safety numbers are hard to ignore. NHTSA data shows 3,275 people were killed in distraction-affected crashes in 2023 alone, accounting for roughly 8% of all traffic fatalities that year. University of Utah research found that after using voice commands or adjusting infotainment settings, drivers need up to 27 seconds to fully refocus on the road.

The answer to that is a smarter design. The best manufacturers keep physical controls for climate and audio while pushing secondary functions to voice commands. The 2026 RAV4’s updated “Hey Toyota” assistant handles audio, climate, and settings hands-free. If your current vehicle needs electrical work or an infotainment diagnostic before an upgrade, a qualified shop can save you a headache.

What Actually Matters When You’re Shopping

Responsiveness beats flashy animations every time.

J.D. Power’s 2025 U.S. Multimedia Quality and Satisfaction Study, based on responses from nearly 93,000 new vehicle owners, found that multimedia problems declined to 42.3 issues per 100 vehicles, down from 44.1 the prior year. Progress, but five of the top ten most cited driver complaints still involve infotainment systems. Touchscreen and display problems specifically ticked up year over year. J.D. Power’s senior manager of auto benchmarking put it plainly: larger touchscreens are now the norm, but intuitive use has been inconsistent.

Look for wireless CarPlay or Android Auto, regular OTA update support, and visible core controls. A 43-inch display means nothing if it takes five seconds to respond or buries the defrost button three menus deep.

One more thing worth checking before you sign: always-connected vehicles collect data. As these systems mature, privacy policies and subscription costs will become as important as the hardware specs on the window sticker.

Share this

At Gadget Review, our guides, reviews, and news are driven by thorough human expertise and use our Trust Rating system and the True Score. AI assists in refining our editorial process, ensuring that every article is engaging, clear and succinct. See how we write our content here →