Why Does My Soundbar Keep Cutting Out?

Coby McKinley Profile image

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Updated September 22, 2022

If you have a premium speaker, figuring out why the sound cuts out on your soundbar can get frustrating. The best soundbars offer wireless and wired connections, and either can experience sound issues like connection drops. Consistent sound quality is critical for your entertainment experience, so keep reading to learn, “Why does my soundbar keep cutting out?”

KEY TAKEAWAYS:

  • Soundbar audio cuts out due to Bluetooth interference or weak cable connections.
  • Outdated firmware can lead to software bugs that negatively affect your soundbar’s performance.
  • Ensure that your soundbar has a consistent power source and is plugged into a wall socket or USB port.

If you have sound cutting out from your surround sound system and subwoofer, review how to connect a subwoofer to a soundbar. Additionally, finding the ideal subwoofer placement with a soundbar can ensure quality sound with minimal audio signal interference. When you compare major brands like Altec Lansing vs. JBL, you can see how to place a soundbar for the best audio quality, regardless of the model.

Insider Tip

With an HDMI ARC connection, you can simplify your audio setup and only use a single remote control for your entire entertainment center.

If your sound signal is giving you fits, learn why your soundbar keeps turning off.

Why Does My Soundbar Keep Losing Sound?

Whether using a Blu-Ray player or AV receiver, your soundbar should deliver a consistent audio experience. That said, common device issues can make your soundbar’s audio connection spotty. Luckily, complaints about audio cutting out on a soundbar are easy to resolve.

Bluetooth Interference

Wireless soundbars typically rely on Bluetooth to connect to a TV or sound system. While modern wireless devices offer robust signal strength, Bluetooth interference is a common issue in internet-connected homes. Wi-Fi technology and nearby Bluetooth devices can affect your soundbar’s wireless connection, causing constant interruptions.

Experts recommend moving other wireless devices away from your soundbar for minimal interference. If that’s not an option, consider connecting your soundbar via optical cables or an HDMI ARC port.

Bad Cable Connections

A wired soundbar can experience interruptions because of worn connected wires or poor-quality cables. You should have a well-insulated 16-gauge wire to ensure a high enough bitstream audio signal. Check your current cables for tears, especially if you have pets.

Lastly, go to all of your connected AV devices and ensure that the audio cables are secure.

Warning

You can cause audio interruptions by placing your Bluetooth-enabled soundbar next to WiFi technology like routers and smart devices.

Outdated Software

Your spotty soundbar may need a firmware update to get back into working order. Outdated software can cause apps to malfunction and certain audio features like surround sound to stop working entirely. Check your soundbar manufacturer’s website for directions and updated software.

STAT: A 2019 Pew Research Center survey showed that 54% of smart speaker owners sometimes say please when requesting their favorite songs or directing the smart assistant. (source)

If your soundbar firmware is the latest version, you should consider a factory reset or power cycle to clear any software bugs.

Why Does My Soundbar Keep Cutting Out FAQs

What is HDMI ARC?

HDMI ARC allows your TV to send and receive information with a single HDMI cable. This means you can control a dedicated home theater system with a single remote. Without HDMI ARC, you'd need a different controller for the soundbar, TV, and Blu-Ray or DVD player.

Is “soundbar” one word or two?

The Merriam-Webster dictionary lists "soundbar" as a single word, but some sources include "sound bar" as a technically-correct alternative. That said, the generally accepted correct spelling is "soundbar."

How can I factory reset my LG soundbar?

You can reset your LG soundbar by unplugging the unit from the wall outlet and letting it sit for about 15 minutes. Plug the unit back in, and you can reconfigure the soundbar.
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