FTC Bans GM from Selling Driver Data in Landmark Privacy Settlement

FTC orders GM to stop selling driver data for five years after investigation reveals systematic privacy violations affecting millions of OnStar users.

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Key Takeaways

Why it matters: The Verge reports the Federal Trade Commission’s first enforcement action against connected vehicle data practices stops GM from monetizing driver information and establishes crucial precedents for automotive privacy protection.

Privacy Violations: Freep reports that GM’s OnStar system secretly tracked millions of vehicles every three seconds, selling intimate location and driving data to insurance companies without proper consent. This unauthorized surveillance operation led to increased premiums and potential coverage denials for affected drivers.

  • GM tracked vehicle locations every 3 seconds
  • Data sold to insurance companies without consent
  • 1.8 million Texas drivers affected
  • OnStar Smart Driver program discontinued

Technical Details: The FTC’s 20-year order requires GM to completely restructure its data practices with unprecedented consumer protections and transparency requirements. The company must implement new consent mechanisms and give customers direct control over their personal information.

  • Five-year ban on sharing with reporting agencies
  • Explicit consumer consent required for data collection
  • Customer access to collected data
  • Right to delete personal information
  • Limited emergency service exceptions

Market Impact: The ruling reshapes automotive data practices:

  • Sets precedent for other automakers
  • Affects relationships with data brokers
  • Changes insurance company access
  • Impacts connected vehicle services

Looking Forward: As the first major FTC action on connected vehicle data, this settlement establishes strict standards for consumer privacy protection in the automotive industry, potentially affecting how all automakers handle customer information. This means that future best vehicles will be safer for your data.

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