How to Troubleshoot a Router

Updated: Aug 8, 2022 8:05 PM
How to Troubleshoot a Router

Table of Contents

If you are having some issues with your wireless connection, you may want to learn how to troubleshoot a router. Even the best routers can drop signals and run into a variety of problems during use, so it is important to have the information handy for fixing any issues that arise. Keep reading to learn router troubleshooting tips.


  • Your first step with any router issue is to simply unplug the device, wait 30 seconds to a minute, and plug it back in.
  • Your next step will be to check on the status of your system drivers, downloading and updating if necessary.
  • Finally, check on any local Internet outages and be sure to pay your bill, as either could be limiting your wireless signals and shutting down your wireless network.

Wireless Router Troubleshooting Tips

There are several ways you can be proactive when it comes to fixing any issues that arise with an Internet router, whether you are trying to learn how to get a stronger single or how to fix a red light on a router.

Insider Tip

If your router is consistently dropping a wireless signal, it may be time for an upgrade.

Here are a few troubleshooting steps to consider whenever your wireless router begins acting up.

Restart Everything

Your first line of defense against router issues is to simply restart the unit by unplugging it from the power outlet, waiting for around a minute, and then plugging it back in. Why the wait time? Routers tend to hang on to electricity for a while before discharging it into the atmosphere, and you want to make sure it is completely powered down before restarting it. While you are at it, take this time to restart your cable modem and any wireless extenders you are using. You may also take this time to disconnect a device or two, if too many devices are connected to your WiFi router, in case you are wondering how many devices a wireless router can handle.

Update the Drivers

You could also be in the midst of a driver issue. Take care to upgrade your router’s system drivers by heading to the appropriate web portal, finding the drivers, installing the drivers, and restarting your router and associated devices so the driver updates can integrate. Using old drivers can cause all sorts of problems when it comes to wireless connectivity, so this should be one of your first steps. You can also connect the WiFi router with a LAN cable to test it.

Check for an Outage

The issue might not even lay with your router or even your modem. You could be in the midst of an Internet connection outage. Call your Internet service provider for more information or access their website via your smartphone’s satellite connection. Also, you may have simply forgotten to pay the bill and the company shut down your account, which is also a possibility.


How to log into your router’s control panel?

This will vary depending on the make and model of your router, though it will likely include using an ethernet cable, checking the Internet speed, and heading to a web portal provided by your Internet service provider.

What factors should I consider when planning my wireless network?

For a fast Internet connection, find the correct placement for your router and consider using an ethernet cable for some electronic devices. Also, keep the router away from cordless phones and other gadgets that could interfere with wi-fi signals.

Is my router compatible with my modem?

Not always. Check the instructions and go with a wired connection if not.

STAT: One of the most common problems with home networks is that a cable is loose or unplugged somewhere. Check to make sure everything is hooked up properly. (source)

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