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While perusing product insurance plans, you may want to learn about Xbox controller warranties. Microsoft Xbox products come with limited manufacturer warranty plans when you purchase a new Xbox or official Xbox controller. While most of these types of warranties last 12 months, like an Apple keyboard warranty, you’ll only get 90 days on a standard Xbox controller for coverage on issues from a manufacturing error. However, this initial limited warranty can be beefed up in several ways.
KEY TAKEAWAYS:
Yes, official Xbox controllers ship with a standard limited manufacturer’s warranty that covers parts and labor for issues pertaining to a manufacturing error, which is similar to a Rheem water heater warranty. This warranty holds for both controllers that ship with the console and for those that are purchased separately, so long as they are official Xbox controllers. The controllers made by third-party manufacturers do not fall under this purview, just like when dealing with AppleCare+ battery replacement.
Insider Tip
No matter which option you choose, try to keep the controller away from water and debris.
While a standard controller only gets a 90-day warranty offer, the Xbox Elite 2 controller may last from 90 days to a year. Unfortunately, a significant number of customers had performance problems with the Elite, which led Microsoft to lengthen its warranty on these models.
There are many ways to extend your coverage for an Xbox controller, even adding insurance to cover theft and accidental damage. Here are your options.
Just like Apple, Samsung, and other big-time tech companies, Microsoft has its own insurance and extended warranty offering, Microsoft Complete. This service will cover every aspect of your Xbox, including the controllers. Additionally, you can purchase a Complete subscription for standalone controllers, so long as they are the official controllers made by Microsoft and not a third-party accessory. Microsoft Complete covers theft and accidental damage, which is a boon to gamers.
Another option is to research and choose a third-party insurance offering. These insurance plans from companies like Akko, Asurion, Best Buy, and more will cover your Xbox and any controllers. The service is nearly identical to Microsoft Complete, but the prices fluctuate depending on the provider. Additionally, some providers may cover third-party controllers, which is worth looking into.
STAT: Microsoft Complete is an extended service plan that provides a total of three years of coverage for your Xbox console. Additionally, Microsoft Complete provides warranty coverage for two controllers. (source)
You should be able to buy into an extended warranty from Microsoft or from a third party to extend your coverage. As a note, extended warranties tend to only extend the length of the original manufacturer’s warranty over the initial year and do not offer coverage for theft and accidental damage.
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