If you have attempted to use an electric scooter and ran into some issues, you may be wondering why won’t my top-rated electric scooter move.
- If your scooter won’t move, there are several troubleshooting tips you can perform to get to the bottom of the issue.
- Start by checking on the battery, making sure it has not been depleted. You may need to use a voltmeter or multimeter to check the status of the battery.
- You can also check on the connections involving the charging port, tightening them or replacing the charging port itself.
Electric Scooter Issues
Electric scooters are amazing pieces of technology, but they can run into problems once in a while. In other words, there are many possible reasons for your scooter not being able to move. Some common issues are a bad electric motor, a ruined electrical component, or a faulty charger. In the more extreme cases, it could be loose wires, a damaged power switch, or a dead battery. In that case, check these components first if your scooter is not working properly. And, if it won’t work anymore, consider reading our Ninebot by Segway Kickscooter ES4 review for another option.
Don’t fret about an immobile scooter, especially if you have the model in our Gymax review. We have some answers for you.
The primary offender when it comes to a scooter that won’t move is a depleted or malfunctioning battery.
Scooter Mobility Troubleshooting Guide
Each scooter is different, though they tend to feature some common design choices and some similar implementations of technology. The electric scooter motor is an important factor, as it provides the power for movement. Additionally, every electric scooter has a charger port to easily charge the battery and always comes with a user manual unless it’s bought used.
In that case, we have come up with some universal tips and guidelines to help get your scooter moving again. You may also want to read this to learn why electric scooters are bad for some people.
The primary offender when it comes to a scooter that won’t move is a depleted or malfunctioning battery. Your first step should simply be to plug the scooter into a power outlet and let it sit there for a few hours. Afterward, try again. If your scooter moves, that means it merely had a fully depleted battery. So, if you’re battery is completely gone, the next step is to look into how much does an electric scooter cost.
Although, if you’re not ready to give up on your scooter yet, keep reading.
If it still doesn’t move, you will have to test the battery on your electric scooter using a voltmeter or a digital multimeter. Have a hex wrench or screwdriver handy to open up your scooter’s casing to get at the battery’s connection cables.
If it’s still not moving, then it’s likely battery issues, which means it’s a defective battery or in poor condition. Be sure to check the battery level, too, incase there’s an issue there. In this case, you should contact the scooter manufacturer to arrange for either a replacement battery or repairs. Maintaining good battery condition is key to keeping your scooter running properly.
Another common reason for a scooter failing to move is a malfunctioning battery charging port.
Charging Port Check
Another common reason for a scooter failing to move is a malfunctioning battery charging port. If you have tested your battery and everything seems fine, yet it is still not receiving a charge, this will likely be due to an issue with its charging port. For example, if the port on either your scooter or battery charger is defective, you won’t be able to charge it. So, always check for signs of damage, such as bends or frayed wires. If necessary, replace the defective charger or battery charger port to get your scooter back up and running.
Try opening up the scooter and tightening the charging port’s various connections with a screwdriver or related tool. You can buy replacement charging ports online, though the installation procedure will require a few hours and some specific tools. Count on needing a glue gun or soldering iron, a suite of screwdrivers, and some other odds-and-ends.
Check the Kill Switch
Most modern scooters are equipped with something called a kill switch to help save energy. If this switch has accidentally been turned on, via malfunction or user error, it could be causing the scooter not to move. You will typically find this kill switch on the physical exterior of your scooter’s motor. If it has been turned on, the scooter will not move. Don’t worry, we have a simple guide on how to disable a kill switch on an electric scooter to help you out. For maximum performance and efficiency, check out these electric scooter break-in tips. Alternatively, if you need to secure your mobility device, learn how to lock an electric scooter. However, if none of these tips help and the scooter is beyond repair, you should know how to dispose of your old electric scooter properly before you decide if you want a new one.
You can buy replacement charging ports online, though the installation procedure will require a few hours and some specific tools.
Can I take a trip at night? Are e-scooters equipped with lights?
Yes, you sure can ride a scooter at night. Most modern scooters are equipped with high-grade LED lights, though you should make sure they are in good condition before taking your scooter out for a night ride.
Why does my scooter run less than its required charge time?
This is likely an issue with your scooter’s battery. We recommend opening up your scooter’s exterior and performing a voltage check on your battery with a voltmeter or multimeter.
Why is my scooter running slowly?
If you are having an issue reaching your scooter’s maximum speed, you could simply be overloading the scooter itself. Check on the amount of weight you are forcing the scooter to haul.
STAT: In Europe alone, the market for shared e-scooter services is expected to reach at least 12 billion U.S. dollars by 2025. (source)