In an industry that's quickly getting inundated with new offerings, it's important to consider the big hitters of the business VoIP providers. Two of the biggest competitors are RingCentral vs 8x8.\r\n\r\nInstead of making you go out and do all the research, we've researched\u00a0both systems so you know what you're buying before you actually commit to a new virtual PBX system.\r\n\r\nCheck out the review below to learn which of these two VoIP solutions will give you the best tools for your business.\r\nRingCentral vs 8x8 Costs: RingCentral Gives You More Choices\r\n\r\n\r\nRingCentral -\u00a0RingCentral offers four separate plans\u00a0from which to choose.\u00a0These plans follow a monthly price-per-user model.\r\n\r\nRead Next: RingCentral Review\r\n\r\nThe first plan, called Essentials, costs\u00a0$19.99 per user monthly. The Essentials plan includes\u00a0standard features like unlimited calling in the US and Canada, 100 toll-free minutes, mobile apps and HD voice. The Essentials plan also gives you the ability to host video conferencing calls with up to four people.\r\n\r\nThe next plan, called Standard,\u00a0costs $24.99 per user monthly\u00a0and includes the features from the Essentials plan, plus some more. In this plan, you get 1,000 toll-free minutes, internet fax capability and call log reports.\r\n\r\nThe most popular plan, called Premium,\u00a0costs $34.99 per user monthly.\u00a0If you purchase this plan, you can host up to 100 people on a video conferencing call and bump your toll-free minutes up to 2,500 per month. The Premium plan also includes more advanced management features like custom app development, single sign-on capability and a wider range of external integrations.\r\n\r\nThe most expensive plan, called Ultimate,\u00a0costs $49.99 per user monthly\u00a0and increase your monthly toll-free minutes to 10,000. You're also able to host up to 200 people during your video conferencing calls.\r\n\r\n\r\n\r\n8x8 - 8x8 offers three different VoIP plans from which to choose. Like RingCentral, these plans charge on a monthly, per-user basis.\r\n\r\n8x8's first plan is called the X2 edition, and it costs $25 per user monthly. This plan includes all your standard VoIP features, plus the added features of video conferencing for up to five people and integration of external software like Salesforce and Zendesk.\r\n\r\nThe next plan, called the X5 edition, costs $35 per user monthly. The X5 edition includes all the features from the previous tier. It also gives you the ability to video conference with up to 25 different people simultaneously and gives you call recording functionality and an operator switchboard.\r\n\r\n8x8's most expensive plan, called the X8 edition, costs $55 per user monthly. This plan bumps up the number of participants on video conferencing to 50, and gives you full contact center functionality. This includes a contact center IVR, contact center minutes and in-depth reporting and analytics.\r\nEase of Use: Both Are Clean and Simple\r\n\r\n\r\nIf you can't easily use your VoIP provider's interface, then you'll likely have troubles using the service to its full potential. This is especially true for new employees and those who are unfamiliar with the software.\r\n\r\nDuring testing, we found that both 8x8 and RingCentral's user interfaces were clean, simple and easy to use. While it may seem inconsequential, the use of flat icons and a simple color scheme make the dashboards and interfaces easy to navigate.\r\n\r\nIn previous days, 8x8's user interface was clunky and outdated. Due to recent updates, their software is now\u00a0up to par with RingCentral's.\r\nFeature Availability: Both Solutions Offer Similar Features\r\nBoth RingCentral and 8x8 offer all the standard features and functionality of any business VoIP solution worth its salt. These features usually include things like auto attendant, call forwarding and call waiting, along with unlimited calling and texting within the US and Canada.\r\n\r\nWhen it comes to advanced features and configuration options, both companies still provide similar offerings. However, the differences lies in how these advanced features are offered.\r\n\r\nRingCentral tends to include more advanced features overall in their base packages while 8x8 typically requires more upgrading to access those same features.\r\nCustomer Support: 8x8 Offers More Unique Support\r\n\r\n\r\nRingCentral and 8x8 have both created comprehensive and incredibly helpful customer support solutions. They also both excel in different areas.\r\n\r\nRead Next: Vonage Review\r\n\r\nRingCentral offers 24\/7 live phone and chat support for their customers. They also provide a full online support knowledge base that you can search and find your answer.\r\n\r\n8x8 offers live support as well, but perform better than RingCentral when it comes to the resources they provide online. Along with their company-created resources, 8x8 also gives you the option of reaching out to the community of 8x8 users for answers. This is sometimes more helpful because these are people using the system on a daily basis.