What is the Warranty on a PS5 Controller?

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Updated February 20, 2023

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Table of Contents_

Explaining the Warranty of PS5 Gaming Controllers
Standard Warranty Agreements
Controller Warranty Period
What’s Not Covered

Those searching for wired or wireless controllers for their PS5 will undoubtedly run across the PlayStation warranties. Even if you have an older console generation, it’s worth keeping up to date with the facts surrounding your rights. All game controllers from PlayStation come with a 1-year warranty that covers manufacturing defects, including issues like stick drift. However, there are a few things that can bar you from redeeming your warranty, as well.

KEY TAKEAWAYS:

Many PlayStation products come with a 1-year warranty, which you can find on their website. This tells you the legal rights you have if your game controller is less than perfect.
There is a standard warranty agreement you should read, which lists all of the stipulations regarding controller warranty coverage.
You should be aware of the reasons they will not honor your warranty, such as an “Act of God” or misuse of the controller.

Explaining the Warranty of PS5 Gaming Controllers

Whether you’re looking into a GE appliances warranty or even an Oculus warranty, looking into the specifics can help you determine your legal rights moving forward. Understanding those rights is necessary when you have something as expensive as a PS5 console and game controllers. Of course, to redeem your warranty, you’ll need proof of purchase, such as a receipt. There are a few other things to know, so keep reading.

Insider Tip

An extended warranty is a good option to protect your device from accidental damage.

Standard Warranty Agreements

You’ll always want to read the fine lines carefully. For example, if you’re doing an Apple warranty check, you might want to contact Applecare for your MacBook battery replacement. Whatever they tell you should be checked against online records of their policy to highlight any inconsistencies. There is always a standard PS5 warranty to look into, let alone any extended warranty you sign up for.

Controller Warranty Period

The controller warranty coverage spans the time of one year. If you have some problems within this timeframe, you should be able to get your wired or wireless controllers fixed. However, this will depend on the type of damage that has been done. Read more about that in the next section.

Warning

You will need to provide proof of purchase to make a claim on your warranty.

What’s Not Covered

You’ll need to understand the type of accidental damage permissible from PlayStation, as they typically only cover manufacturing defects. There are many things they won’t cover. This can include:

Any usage of incompatible products
Any modification made to the game controller
Any consequential damages from “Acts of God” or weather damage

STAT: In 2022, Grand Theft Auto V claimed the second spot among the most downloaded PlayStation 4 games from the PlayStation Store in the United States & Canada and the EU, respectively. (source)

An “Act of God” covers anything totally out of anybody’s control, such as damage from power surges.

What is the Warranty on a PS5 Controller? FAQs

What’s the most common reason for sending back a game controller?

Many find that having a drift issue tends to pop up more often than other issues. This dreaded stick drift is caused by a number of factors but can often be due to the miscalibration of the game controller.

How do I change my controller settings?

To change the settings for your game controller, you should navigate to the settings menu using your controller. From there, you should be able to find the controller-specific settings.

Is getting an extended warranty worth it?

That depends entirely on how you treat your game controller. The extended version might be worth it if you feel like you may cause accidental damage due to your lifestyle.

Do I need anything to redeem my warranty?

The first thing you’ll need is proof of purchase. This is your receipt from the transaction. Always ensure you keep the receipt if the product has a warranty.

References:

Beth Huston

Beth has an eye for all things editorial, overshadowed only by her drive to understand everything through dedicated research. You can find Beth reading fantasy in her spare time… especially if it’s by Brandon Sanderson.