Mouse Scrolls Up When I Scroll Down

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Updated November 18, 2022

If you are new to the world of computing, you may wonder why your mouse scrolls up when you scroll down. Even the best computer mouse in the world is susceptible to varied issues that can lead to a mixup in the scrolling department. So what causes this issue, and what can be done to resolve it? Keep reading to find out.


  • If your wireless mouse wheel is scrolling up when you mean to scroll down, it could mean any number of hardware and software issues.
  • Troubleshoot this issue by downloading and installing new software mouse drivers via the external mouse manufacturer.
  • You should also try cleaning the mouse and adjusting related mouse settings within your computer, such as wheel speed.

Why Does My Mouse Scroll Up When I Scroll Down?

There are many reasons why a mouse won’t scroll, including hardware and software malfunctions. It helps to learn the definition of a scroll wheel, but that only gets you so far. Basically, a computer mouse can fall victim to issues on the work surface and within its internal components if you are wondering why your mouse is moving on its own.

Insider Tip

You should make cleaning the mouse a regular part of your maintenance routine to prevent future issues.

Tips to Resolve a Mouse Scrolling Issue

No matter the underlying cause, some troubleshooting tips are worth considering to get your mouse moving the right way as you scroll.

Download Driver Update

If you’ve ever had to troubleshoot a modern gadget, you know the drill here. Software drivers power these devices, and when these drivers fall out of date, your mouse could experience a scrolling issue or any other number of problems. Plug your mouse into the USB port, access the settings page, look for new driver software, download this software, and install the software. In many cases, this automatically fixes the scrolling issue.

Change Settings

Your computer stores a number of settings for the mouse and how it interacts with the rest of your system. Head into your settings app and look for mouse-related settings. Once you open that, look for a setting that regulates scrolling. In many cases, a scroll wheel tab allows you to adjust how many lines it reads at a time. There is no correct setting here but experiment with different options to see if it resolves the problem.

STAT: There are different ways to scroll through a worksheet. You can use the arrow keys, the scroll bars, or the mouse to move between cells and to move quickly to different areas of the worksheet. (source)

Clean the Mouse

Computer mice roam all around your workspace or mousepad, picking up all manner of gunk as they perform their daily duties. This debris eventually adds up and, as they say, “gums up the waterworks,” leading to a malfunctioning scroll wheel. Give your computer mouse regular and thorough cleanings using a microfiber cloth and an approved cleaning solution. Pay special attention to the wheels and the scroll wheel.

Mouse Scrolling FAQs

How do you fix mouse scroll wheel jumps?

This is done by downloading a new device driver, even with a wired mouse, or by making some simple settings adjustments to account for scrolling speed and other mouse issues.

How do you change the scroll direction on a Mac?

This is done in your settings app, next to the keyboard center. This app will not be able to diagnose a hardware issue, such as a dead mouse battery, but it can resolve many software issues, such as unwanted vertical scrolling.

How do you make the wheel on a mouse scroll smoothly?

This can be done by cleaning the mouse wheel, updating the mouse driver, and changing settings related to scrolling resolution. Look in the control panel for this setting.
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