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The keyboard is a computer’s mouthpiece, and the entire device becomes useless if it stops working. Because of its importance, you should know what to look for in the best keyboards and how to troubleshoot if things go awry. So, if your keyboard stops working randomly, we’ll explore some of the causes and what you can do to get it back to normal below.
KEY TAKEAWAYS:
For any concerned Mac typist out there, we have a similar article explaining what to do if the keyboard on your Mac isn’t working.
Insider Tip
You can download apps, like Driver Easy, that automatically download any keyboard driver updates.
Keyboards might stop working for many reasons. However, some are more common than others. The most likely culprit of a spotty keyboard is a connection, settings, or software issue. Of course, hardware issues are never out of the question.
If you need more troubleshooting help, we have a bunch of helpful articles covering everything from what to do if your keyboard beeps when typing to how to fix a keyboard that’s typing backward. And if you think your keyboard is beyond repair, check out some of our reviews, such as this one that compares the Anne Pro 2 vs the Ducky One 2 Mini.
The first thing to look for is connection issues for those using an external keyboard. An external keyboard relies on a solid connection, whether a USB cable or wireless model. If there is a weak wireless signal or loose keyboard input, you’ll experience random outages. For wireless keyboards, you can also try replacing the batteries and ensuring the dongle is securely in its port.
The keyboard driver communicates commands from hardware to software. It needs to be updated to maintain the best software features and keep your computer free of bugs. For PCs running on Windows OS, the process is simple:
For more solutions to common software and settings issues, check out our article explaining how to turn on a keyboard light.
A common but fixable hardware issue is dirty keyboard switches. To fix this, take a can of compressed air and spray down your keyboard from multiple angles.
Warning
Be gentle when removing keycaps. The underlying keyboard switch has some delicate parts that can be damaged by rough handling.
If you had a liquid spill, remove the keycaps and wipe down the switches with rubbing alcohol. Then let everything dry before replacing the keys.
STAT: Wireless keyboards batteries last for 3-6 months, on average. (source)
