How to Reset Standing Desk Height

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Updated August 30, 2022

You set up your standing desk perfectly, but it doesn’t work one day. So, you want to learn how to reset your standing desk height. You may find that your issue with the best standing desk stems from a problem with the desk’s weight capacity, a power outage, or another control panel error.

KEY TAKEAWAYS:

  • There are two methods for resetting your standing desk’s height: a quick and easy method and a complex troubleshooting process.
  • Your standing desk height may need to be reset if you experience a loss of power or have a table control panel error or are related to cables.
  • If neither method works for resetting your desk, you may need to contact a support center or customer service for further repairs and adjustments.

Two methods exist for resetting your adjustable height desk, including a quicker way and a more thorough approach. Although the quick reset only resets the control box, the detailed process helps determine why your standing desk doesn’t work before you contact customer service.

How Do I Reset My Standing Desk Height?

If you have trouble with your standing desk only descending, you may need to reset the height settings. Additionally, sometimes power outages can cause problems with the control box, causing a reset prompt.

Keep in mind that all models are different concerning resetting the height, but have a look at a couple of brands we recommend like the UpDesk UpWrite standing desk and the leading FlexiSpot standing desk.

Insider Tip

Try method one first because it can fix many related issues.

This process may be disappointing after you’ve set up your presets, but it will help you in the long run. You should start with the quick process before moving on to the complex one for troubleshooting table errors. If your desk doesn’t move at all, you may need to learn how to repair a standing desk motor.

Method 1: Quick Reset

  • Time to Complete: 10 minutes
  • Difficulty: Easy
  • Tools Needed:
    • Remote (if available)
    • Control panel
    • Adjustable height desk
  • Steps: 4
  1. Lower your desk as much as possible. This step requires holding the down button or down arrow while it moves down. Then, release it once it bottoms out. You may need to press the button a couple of times to start the motion, according to one reset instruction manual.
  2. Hold the down button or down arrow again for 5-30 seconds. Some models with displays show an indicator that the reset for the lowest height has occurred. This length of time varies between brands and features as well. For example, Vari desks will show RST after about 5 seconds. UPLIFT desks require 30 seconds to reset.
  3. Press the button again until the desk lowers and raises and the LED flashes. This movement signifies that the height-adjustable desk top reset to the lowest position was successful. A Vari desk design will also show 25.0 on their display, and you shouldn’t release the button until that happens. You can stop pushing the button for other desks after the desk has moved down and then up.
  4. Check whether your desk works properly again. You will need to select your presets using a memory setting once more after resetting. If this process doesn’t work, reach out to your manufacturer unless your height adjustable desk came from UPLIFT. You may need to follow a process with more details for UPLIFT desks if this quick option does not work.

Method 2: Detailed Reset

  • Time to Complete: 30 minutes
  • Difficulty: Medium
  • Tools Needed:
    • Access to your power outlet
    • Power cord
    • Control panel
    • User’s manual (electronic or paper)
    • Adjustable height desk
  • Steps: 7
  1. Unplug the power cable from the electrical outlet.
  2. Discharge the charge inside the control box by holding the down button for several seconds.
  3. Unplug the cords from the control box and reinsert them. Check with your user’s manual for detailed instructions on disconnecting the leg cables and motor cables since this step depends on your control box type. This process should contain several steps for you to follow.
  4. Check that your control box is attached to the table frame.
  5. Recheck your cable connections.
  6. Plug the desk’s power cable back in. This step ensures you have power to your table product for resetting its lowest height.
  7. Perform “Method 1” listed above. If you still have trouble after disconnecting and reconnecting all of your cables properly and running through the other method afterward, contact customer service for repairs and adjustments.

Warning

Removing the plugs from the control panel sometimes causes more issues, so make sure you use the procedure described in your user manual.

F.A.Q.S

Why is my standing desk only moving down?

The control panel may have an error that won’t let it move up, your desk contents may be too heavy, or you could have an outage-related issue.


How do you fix an uneven standing desk?

Check your connections on the components and how the pieces fit together. If you don’t find any issues, you may need to contact a service center for adjustable desk troubleshooting for your electric sit-stand desks.


Is it bad to use a standing desk all day?

You may experience pain related to standing all day or circulation issues from blood pooling if you stand all day. Because of these issues, you may want to use a sit-stand desk.



STAT: 70% of all control boxes shipped back to us for replacement would have been resolved by performing a quick reset. (source)

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