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The best computer mouse can come with benefits that make users’ lives easier. However, anyone whose experienced a mouse on the fritz knows just how annoying it can be. Specifically, a malfunctioning scroll wheel can cause a lot of grief. So, if you’ve been plagued with this specific style of cursor woes, below we’ll instruct you on how to fix a mouse scroll wheel.
If you’re looking for more advice on computer mice, we have more helpful resources like our guide on the leading Logitech mouse. And for gamers thinking about ditching the controller, we have a helpful article with tips for switching to a keyboard and mouse.
To check if your mouse is experiencing a hardware failure, plug in a separate mouse before running through software updates.
Before we get too far ahead, let’s talk about what a scroll wheel is. The scroll wheel is the part of the mouse located at the top, and when you rotate it, the page scrolls up or down. Many people rely on this convenient feature, but sometimes it gets stuck or stops working completely. This sort of mouse is different from an infinite scroll mouse.
The scroll wheel can malfunction for a handful of reasons, whether software issues or physical damage. These issues are anything from the scroll wheel jerking the page view around or ceasing to work altogether. Thankfully, most of these solutions are easy and require little technical know-how.
Also, we have an article explaining how to repair the mouse button placement for those who need to replace their computer mouse.
Often, a scroll wheel stops working because there’s dust or debris in the way of the sensor. To remedy this, take a can of compressed air and blow around the scroll wheel area. Then test to see if it works better.
For those with a wireless mouse, try changing the battery. Once changed, check the wireless signal. If you have a USB dongle, inspect the connection area and ensure it’s plugged in.
If you have a weird mouse, check the USB port. Try a different connection point if it’s not working.
If the previous two steps don’t make a difference, you may need to perform a software update. First, go into your computer’s control panel and then into the device manager. Next, select “Mice and other pointing devices.” Enter the settings for the correct device and check for updates. Then select “Update Driver.” Once updated, restart the computer and see if the mouse wheel works.
Sometimes the scroll wheel is not the issue with the mouse but the application. In this case, update the app software if there are any available.
STAT: The scroll wheel is a mouse feature that’s been around since the 1990s. (source)