Best Digtal Services in 2020 (September Reviews)

To help you find the best services across a range of product types, including digital services for finances, cloud storage, VoIP, VPN, and more, we have tried out products from a large variety of providers. We were looking for the best-of-the-best solutions to common everyday digital problems and preferred companies that offered great customer service and stellar user experience.

The best service we tried was easily a VPN called Private Internet Access. This virtual private network offers superior browsing privacy with a minimalist design, in addition to offering apps that integrate with Windows, Apple computers, iOS devices, Android devices, Linux operating systems, and more. Keep reading to learn more about other high-quality digital and home services available to make your life easier.

Top 7 Best Services

 #1  Private Internet Access VPN Service

Private Internet Access VPN Service

Award: TOP PICK

WHY WE LIKE IT: Best VPN on the market, offering secure and speedy encryption at a budget-friendly price point, with included software that blocks ads, malware, and phishing scams.


Pros

  • Features proprietary ad-blocking and malware-blocking software
  • Budget-friendly, compared to similar VPNs
  • Integrates with most browsers, computers, and phones

Cons

  • UI can be a bit clunky
  • Decent customer support, but not 24/7


Private Internet Access offers a superior VPN service at a relatively budget-friendly price point, compared to some of the flashier providers out there, while still protecting your browsing experience from unwanted interlopers. We loved the proprietary ad-blocking and malware-blocking software that comes standard with the service, the speedy servers that allow for quick downloads, and the ultra-secure encryption. PIA also integrates nicely with nearly any setup, including Windows computers, Apple computers, Linux computers, Android gadgets, and iOS-enabled devices.

Though this VPN offers a minimalist interface, so as to allow for speedier browsing, the UI can be clunky and confusing at times until you get the hang of it. Additionally, there is some decent customer support here, but it is not available 24 hours a day, though there are easily accessed digital tutorials. You can end your search for the best VPN, you’ll be satisfied by Private Internet access.

 #2  RingCentral Business VoIP

RingCentral Business VoIP

Award: HONORABLE MENTION

WHY WE LIKE IT: Fantastic business-centric VoIP, offering the ability to conduct conference calls with up to 1,000 users and allowing business owners to access the service without signing an annual contract.


Pros

  • Offers conference calling of up to 1,000 members
  • No need for annual contracts
  • Unique technology allows VoIP on standard phones

Cons

  • Not as many server locations as some competitors


RingCentral boasts a number of unique plans to suit small business owners, as well as larger plans to accommodate large businesses and corporations. To that end, the company offers the ability to host conference calls with up to 1,000 users and does not require an annual contract, which means smaller businesses can adjust their services as needed. We also loved their unique technology, which allows standard phones to be upgraded with VoIP capabilities, thus eliminating the need for small businesses to replace all of the phones in the office in order to access the service.

Though this is a reputable VoIP with great customer service, they do not run quite as many server locations as some competitors, meaning it is possible, in theory, to lose a connection in the case of an Internet brownout. RingCentral is among the best VOIP you can find on the market.

 #3  Zoom Video Communications

Zoom Video Communications

Award: BEST TELE-CONFERENCING

WHY WE LIKE IT: Industry leader for business and personal teleconferencing, with free plans that can accommodate 100 users at a time and unique features like the ability to form breakout sessions.


Pros

  • Offers extremely stable connections
  • Free plan is actually useful, accommodating 100 users
  • Great for business, thanks to breakout sessions and meeting URLs

Cons

  • Not much by way of file sharing
  • Customer service can take a while to get ahold of


In recent years, Zoom has gone from being a relatively unknown player in the video conferencing space to overtaking rivals, such as Skype, and it’s easy to see why. Zoom offers a free tier that is actually useful for both personal use and for small businesses, allowing rooms with up to 100 participants. We also loved the unique features the service offers, such as the ability to create breakout sessions, which create small sub-rooms within larger meetings, and easily clickable meeting URLs.

Though Zoom is great for video conferencing and does offer a bevy of unique features, the file-sharing capabilities are somewhat limited compared to some other providers. Additionally, we found contacting customer service to be slightly frustrating, as it requires reserving a ticket and then waiting for a representative. If you like Zoom, you might also want to read our guide to the best budget apps for Android.

 #4  Dashlane Password Manager

Dashlane Password Manager

Award: BEST FOR FAMILY USE

WHY WE LIKE IT: Great password manager for both families and small businesses, with two-factor authentication, a sleekly designed native app, and a free option that allows for full use of the software on a single computer.


Pros

  • Free option offers full use of software on single computer
  • Two-factor authentication and digital wallet management
  • Sleek user interface with native app

Cons

  • Feature set not intended for large businesses
  • Mobile app slightly less useful than desktop version


The Dashlane Password Manager service is a great option for families or small businesses, thanks to a free tier that actually offers full use of the software suite on a single computer. The prices are reasonable when adding more computers and the sleekly designed native app features two-factor authentication, digital wallet management, and the ability to perform security scans, which lets you know how safe your information is. We also admired that the service has a built-in feature for the saving of receipts, important emails, and other pertinent information that could impact your online security.

Though this is a great solution for families and small businesses, the feature set may be slightly limited when it comes to larger enterprises, such as corporations. Also, the recently released mobile app is still finding its footing and, as such, offers slightly fewer features than its desktop counterpart. Once you’ve got your passwords under control, you might also want to take a look at 8 of the best budget apps for Android.

 #5  AVG Technologies Antivirus Software

AVG Technologies Antivirus Software

Award: BEST COMPUTER PROTECTION

WHY WE LIKE IT: Best-in-class antivirus software for Mac and Windows computers, with unique functionalities, including adding password-protection to important files and integration with email servers, for the elimination of spam.


Pros

  • Encrypts and password-protects important files
  • Free version offers decent protection against viruses
  • Helps to eliminate spam from email folder

Cons

  • Mobile apps slightly less featured
  • Heavy software footprint


AVG is known for creating highly effective antivirus software, with a free version that offers superior protection for casual users, with anti-spyware protection, phishing link protection, and email protection. The “Pro” version ups the ante by offering the ability to encrypt and password-protect important files, protection against potentially harmful files, and secure banking and identity theft protection.

AVG’s software is perfect for desktop computers, no matter which OS you run, but we found that the mobile version offered slightly less functionality, though it was still a serviceable product. Additionally, this is a serious piece of software and, as such, it can use up a significant amount of computing power, creating something of a large footprint. If you want to give your computer a bit of extra space, check out our guide to free cloud music storage services. 

 #6  Dropbox File Hosting Service

Dropbox File Hosting Service

Award: BEST CLOUD STORAGE

WHY WE LIKE IT: The fastest and most reliable cloud storage available, with instantaneous syncing across multiple devices, 256-bit AES encryption, and two-step verification, for added security.


Pros

  • Instantaneous syncing to many devices
  • Allows for watching videos and streaming music
  • 256-bit AES encryption and two-step verification

Cons

  • Free accounts only allow for 2GB of storage
  • Team collaboration is slightly less featured than some competitors


Dropbox has become synonymous with cloud storage, and for very good reasons. It is a fantastic cloud storage platform with plenty of bells and whistles, including instantaneous syncing across multiple devices, an intuitively designed user interface, and plenty of security features, including 256-bit AES encryption and two-step verification. We also loved that the service allows for watching stored videos and streaming stored music files, among many other perks.

The company does offer a free version of the service, but it only allows for 2GB of storage, whereas some competitors offer as much as 15GB of free storage. Also, the team collaboration features here are slightly less expansive than what is found withs services such as Google Drive.

 #7  Mint Personal Finance Service

Mint Personal Finance Service

Award: BEST FOR BUDGETING

WHY WE LIKE IT: Excels with personal budgeting, thanks to instantaneous syncing with nearly every banking institution in the world and a sleek and easy-to-use interface.


Pros

  • Syncs with nearly all banking institutions
  • Automatically updates and categorizes financial information
  • Modern and easy-to-use interface

Cons

  • Does not integrate with QuickBooks


Mint has quickly risen to be the best digital budgeting service available, thanks to instantaneous syncing with nearly every banking institution in the world and automatic updates to your financial records. The sleek and modern user interface easily categorizes pertinent financial information and the service offers unlimited and free credit score checks, without harming your credit. We also loved the robust security features, including VeriSign security scanning.

Though Mint is a full-featured suite of financial service tools, it does not integrate with QuickBooks, which could be unfortunate for consumers who are tied to that ecosystem.

How We Decided

To help narrow down to the above list, we tried to find the best-of-the-best service for a number of necessary and varied digital tasks. To that end, you’ll find picks that help you manage your finances, surf the Internet privately, protect from computer viruses and much more. We compared our picks to other well known services in their field, choosing to ensure they offered a number of exclusive and innovative features.

We liked services that offered sleek and modern user interfaces that made it easy to perform necessary adjustments and keep an eye on pertinent information. We also loved services that truly excelled at making your life easier. For instance, we included a robust password management system that excels with storing and relaying important passwords to a number of websites and services.

We also admired digital services that offered a free tier that actually allowed users to perform useful tasks and were generally not hobbled in relation to their paid counterparts. Finally, we made sure that each service we chose was available for most major computing platforms, including Windows and Mac OS, in addition to Android gadgets and iOS devices.

Best Services Buyer’s Guide

The Most Important Features to Consider

  1. Type of Service
    Take a moment to decide what digital service you need in your life in order to make things just a little bit easier. Do you want to surf the web privately? Go for a high-quality VPN. Do you have plenty of files you want to safely store in the cloud? Then a cloud storage platform is your best bet. No matter what you need in your digital life, you are likely to find a reputable service that will offer it to you at a fair or reasonable price.
  2. Security
    Security should be paramount when choosing a digital service, particularly if the software maintains access to personal information. To that end, look for services that are encrypted along multiple metrics and those that offer two-factor authentication. You may also want to read reviews before diving in and take a look at what kind of customer service they offer. If you run into a security issue down the line, it is much easier to get it handled by talking to a person than by reading a FAQ.
  3. Interface
    Modern and sleek interfaces are a must when it comes to digital services. Look for software and applications that are easy-to-use with bright and colorful designs that make it difficult to make costly mistakes. It is also useful to ensure that the software is available for desktop computers and on mobile devices and that your information can sync between the two.

Services FAQs

What is a digital service?

A digital service is something to make your life easier, such as a virtual private network (VPN), which allows for anonymous Internet surfing. These services run the gamut, from cloud storage platforms to antivirus software.

What is the best digital service?

This depends on the intended type of service. We think all of our chosen picks are the best in their chosen fields and, as such, you can rest easy choosing any one of them to perform an array of useful tasks.

Do I need a VPN?

Virtual private networks have become very important in recent years, as Internet users have become wary of being spied on, be it by hackers or government agencies. To that end, a VPN can be necessary as you go about modern digital life.

Can I trust digital services with my information?

Yes, if you do some research ahead of time. Make sure to read reviews and check out what kind of security features the company offers. Look for adherence to professional encryption standards and two-factor authentication, among other safety features.

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The team Gadget Review researches top services for business and finance, home and lifestyle, internet and eCommerce services. We list the best services and bring news about new services in a variety of industries. Whether you’re looking for a service for your home, school, or office, Gadget Review can help you make the right decision with expert reviews.

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