Sprint One Up VS. T-Mobile Jump Phone Upgrade Plans (comparison)

Comparisons 651 Views
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Jeff Chabot has a background in web development and design, as well as working in broadcast television as a studio engineer, lighting director and editor. He frequently writes about technology, broadcasting, digital entertainment, and the internet.

5 Comments to Sprint One Up VS. T-Mobile Jump Phone Upgrade Plans (comparison)

  1. bournedead

    Just to follow up on the activation fee, here is a screenshot from a T-Mobile cart which shows the $35 activation fee waived. No matter though, both providers tend to waive the fee and the category results in a Tie anyway. Thanks again for the detailed feedback.

    • T-Mobile Employee

      I can appreciate this, however it’s still inaccurate. The cart shows the fee being waived but it only shows it waived because they used to charge them and now they don’t. It helps to show a differentiation from T-Mobile’s past ways and from other providers because if it simply didn’t show the fee whatsoever (as opposed to showing it waived) then people may not even think about it and realize that value they’re getting. To say that “both providers tend to waive the fee” is just wrong because that would imply that sometimes they don’t. I took a screenshot as well on the link: http://www.t-mobile.com/cell-phone-plans/individual.html which shows all the fine details of activating and using service. It describes the $10 SIM starter kit, credit approval and possible deposits as well as approximated taxes among other things. What it doesn’t mention is a $35 activation fee as even a possibility because it isn’t. It also isn’t mentioned in the T-Mobile Terms & Conditions. The fact that Sprint charges them whatsoever – even if it’s only a tenth of a percent of the time would make T-Mobile the winner. Regardless of “winners”, the information listed on this site just needs to be as accurate as possible.

  2. bournedead

    Hi Tyler. Indeed you are correct. The column header was flipped. You should find the information the top chart correct as all the research was done recently and with T-Mobile reps. In terms of the activation fee for T-Mobile, when signing up for Jump the activation fee was waived. So, in theory there is a fee but can be waived. Please let us know if you find any other misinformation. And, thank you for the feedback!

    • T-Mobile Employee

      This is actually incorrect and sadly there is quite a bit of misinformation. I’ve worked for T-Mobile since 2009 in many different departments so I know the company well.

      The $35 Activation Fees and upgrade fees are a thing of the past as of the Un-Carrier launch in March of this year. They no longer exist, although the $10 you referred to for buying a SIM card is actually called a SIM Starter Kit charge. This is essentially like an Activation Fee because it’s charged only at activation and charged even if you have your own SIM card somehow, and isn’t charged on upgrades. Sprint, however, does still charge upgrade fees AND activation fees.

      Next, T-Mobile doesn’t force you to pay the entire amount you owe on a device before you upgrade if it hasn’t been long enough. They allow a certain amount of money to be financed PER LINE on your account. If you have other lines that haven’t upgraded they you can upgrade your line with the advertised price (O.A.C.). Also if you’ve paid towards your phone even just a month or two, that frees up money on your line to use towards another phone.

      Next, the handset protection insurance that comes with the JUMP program is listed here to have a $175 deductible. This is only true with the most expensive phones. Other (most) phones range $20-$150. JUMP also DOES NOT come with 2.5GB of Mobile HotSpot service. The $10 JUMP cost has nothing to do with your data. Unlimited 4G for $20 comes with 2.5GB hotspot service but you don’t need this plan to be with JUMP. You can have JUMP on the free 500MB data that comes with the $50 plan (which has hotspot service as long as you have that 500mb of overall use) or on the most expensive data plan that comes with 12.5GB of hotspot service, and all data plans in-between. Also JUMP Doesn’t come with Mobile Security with Lookout, however it does come with an extended warranty program for malfunctions on your device.

      Next, this article describes Sprint’s plans’ prices as having unlimited talk, texting and data. Which is true. Then it describes T-Mobile’s plans as “data plans priced at $50 per month for 500MB, $60 for 2.5GB per month, and $70 for Unlimited data”. While the pricing and data allotments are correct, they don’t say anywhere that these prices INCLUDE data but ALSO include unlimited talk and text as well. They’re described only as data plans. Data only plans (for mobile hotspot devices, tablets, etc) come with the same allotments (except unlimited) for MUCH lower prices.

      Next, there is a minimum finance amount for devices although it’s very minimal and just doesn’t apply in many cases whatsoever.

      Also T-Mobile should win the Unlimited Data Plans category since they come with a generous-sized mobile hotspot service for free, unlike Sprint. T-Mobile should win Activation fee since there isn’t one (unless you count the $10 which is significantly less than Sprint’s $36 fee) as well as the Upgrade Fee since T-Mobile doesn’t charge this either. SIM Card Purchase shouldn’t even be a category since Sprint doesn’t use SIM cards as the base of their service and instead use a much less convenient (when swapping between phones) CDMA technology.

      Next, you state that “you only have to pay the monthly charges spread out over 12 months” which is false. You pay your phone off over 24 months if you choose to keep it that long – on both carriers.

      Also, you have Upgrade Fee listed as a Tie in your article but then list the winner as Sprint in your score chart. You ALSO have T-Mobile as the winner in the Tethering/Mobile HotSpot category but then don’t list this category in your score chart.

      I’m a very nice guy and I want to be nice and professional about this but this article is just a disaster. It’s got more misinformation/mistakes than correct information almost.

  3. Tyler Jones

    I work for T-Mobile and the information in this article is horribly wrong. Some of the information in the sprint colum is for T-Mobile and some is for sprint. Also T-Mobile has no activation fees. I suggest checking your sources before writing and posting an article like this….

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