Apple actually has surprisingly tight manufacturing standards. Compared to other companies, especially in the consumer electronics arena, it has surprisingly few recalls and problems. That said, if you bought a MacBook Air between June 2012 and June 2013, you might need to take it back.

The Problem

Apple is being vague on what, precisely, the problem is, but it seems that for a small percentage of flash memory drives on MacBook Airs, you, well, you lose some of your data. Yeah, that’s probably not a “feature” you want your internal memory to have, especially if your report has disappeared all of a sudden.

The Diagnosis

The good news, if you’re worried about losing your data, is that a diagnostic check is pretty simple. Just go to Apple’s app store for Macs, if you haven’t already, and fire up the latest firmware update, MacBook Air Flash Storage Firmware Update 1.1. If that installs with no problem, then you’re golden, at least on the memory front. If instead it redirects you to a web page about how to get your drive replaced, well, first you’re probably going to want to back up your data, and then you’re going to want to take a look into your replacement options.

The Replacement


The good news, though, is that this isn’t going to set you back any cash; If you are part of the small percentage affected, Apple wants to replace your drive for free. You’ll just need to make an appointment at an Apple retail store, or with one of Apple’s certified repair shops. Either way, Apple wants you to back up your data before you show up, since they will be yanking the drive and it’s unlikely they’ll be able to guarantee you get all your data back. So, if you’ve got an Air, run the test and find out what you need done.

Dan Seitz

Dan Seitz is an obsessive nerd living in New England. He lives in the Boston area with a fiancee, a dog, a cat, and far too many objects with processors.