Comments on: LaCie Shows Off Massive 7.5TB Network Hard Drive: 5big Network http://www.gadgetreview.com/2008/10/lacie-shows-off-massive-75tb-network-hard-drive-5big-network.html Fri, 20 Nov 2009 20:58:56 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Susie Matson http://www.gadgetreview.com/2008/10/lacie-shows-off-massive-75tb-network-hard-drive-5big-network.html/comment-page-1#comment-897425 Susie Matson Tue, 17 Nov 2009 22:02:15 +0000 http://www.gadgetreview.com/?p=8711#comment-897425 Greg, You must've gotten a bad system. The one I purchased worked perfectly right out of the box and was very easy to configure and sync. However......the drives in this NAS cannot be formated with NTFS so I had to return it. What the heck is LaCie thinking in this day and age to have a NAS that doesn't support NTFS??? Greg,
You must’ve gotten a bad system. The one I purchased worked perfectly right out of the box and was very easy to configure and sync. However……the drives in this NAS cannot be formated with NTFS so I had to return it.

What the heck is LaCie thinking in this day and age to have a NAS that doesn’t support NTFS???

]]> By: Greg http://www.gadgetreview.com/2008/10/lacie-shows-off-massive-75tb-network-hard-drive-5big-network.html/comment-page-1#comment-881736 Greg Sun, 01 Nov 2009 09:38:22 +0000 http://www.gadgetreview.com/?p=8711#comment-881736 This product is a total nightmare. OS interface looks like it was written by a geek back in the 90's and the product basically doesn't work. The RAID 5 takes about 3 days to configure itself. Each time I try to copy my iPhoto library (40GB) to it, after about 2 hours it fails, gives an error message and although you can see the unit online, it is unreachable and requires a hard reboot. After reboot, the RAID thinks it needs to configure itself and takes another 3 days to 'synchronize'. What a disaster. Did LaCie even bother to test this before they shipped it? Speaking of support ... another nightmare. It takes days and weeks to get things solved. I have 7 LaCie products. In the past 2 years, I have had 2 power supplies fail, a big4 Quadra have the entire array 'disappear' when I changed the firewire port (LaCie say there is nothing wrong with the box) and now this big5 which doesn't even work out of the box (and I'll probably RMA. LaCie support is dismal with only e-mail support available in my region. Storage is critical, you'd think they would provide proper support? You'd think? This product is a total nightmare. OS interface looks like it was written by a geek back in the 90’s and the product basically doesn’t work. The RAID 5 takes about 3 days to configure itself. Each time I try to copy my iPhoto library (40GB) to it, after about 2 hours it fails, gives an error message and although you can see the unit online, it is unreachable and requires a hard reboot. After reboot, the RAID thinks it needs to configure itself and takes another 3 days to ’synchronize’. What a disaster. Did LaCie even bother to test this before they shipped it? Speaking of support … another nightmare. It takes days and weeks to get things solved. I have 7 LaCie products. In the past 2 years, I have had 2 power supplies fail, a big4 Quadra have the entire array ‘disappear’ when I changed the firewire port (LaCie say there is nothing wrong with the box) and now this big5 which doesn’t even work out of the box (and I’ll probably RMA. LaCie support is dismal with only e-mail support available in my region. Storage is critical, you’d think they would provide proper support? You’d think?

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