Sprint Intros Realtime Captioning Of Telephone Calls
SprintNextel intro’d a new service today for the hard-of-hearing. Sound’s counter intuitive given hard-of-hearing and phone calls hardly go hand-in-hand, right? Wrong. Called CapTel, the new service dictates word-for-word what is said between callers and displays it on screen. Available to all Sprint customer (includes landline and cell phones) in the continental US free of charge, the service is aimed at folks who can hear, but sometimes struggle to capture the complete conversation. To access the captions, one must login into the Sprint Webcaptel website where the caption are displayed in realtime. Yes, the service is useless if you’re not in front of a computer.