Netflix Admits Shipping Problem & Gives Back, Sort Of

Business — 26 March 2008

Netflix 5% Credit For Shipping Delay Monday in March 2008
I received an email from Netflix this morning saying “We’re Sorry Your DVD Was Delayed” and offered me a measly 5% credit. I suppose it’s better than nothing, but 5% of $15.99 is $0.80, not even the tax I’m charged monthly here in Cali. I assume they aren’t offering a credit based on subscription plan. Well, at least it’s a start, but it still doesn’t address the issue of throttling me on new releases because I’m not a new customer – two of my friends are new customers and they’ve got new releases before me.

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About Author

Christen Costa

Grew up back East, got sick of the cold and headed West. Since I was small I have been pushing buttons - both electronic and human. With an insatiable need for tech I thought "why not start a blog focusing on technology, and use my dislikes and likes to post on gadgets."