Posted March 26, 2008 by Christen Costa in Business
 
 

Netflix Admits Shipping Problem & Gives Back, Sort Of

netlix 5 credit apology Netflix Admits Shipping Problem & Gives Back, Sort Of
I received an email from Netflix this morning saying “We’re Sorry Your DVD Was Delayed” and offered me a measly 5% credit. I suppose it’s better than nothing, but 5% of $15.99 is $0.80, not even the tax I’m charged monthly here in Cali. I assume they aren’t offering a credit based on subscription plan. Well, at least it’s a start, but it still doesn’t address the issue of throttling me on new releases because I’m not a new customer – two of my friends are new customers and they’ve got new releases before me.



Christen Costa

 

Grew up back East, got sick of the cold and headed West. Since I was small I have been pushing buttons - both electronic and human. With an insatiable need for tech I thought "why not start a blog focusing on technology, and use my dislikes and likes to post on gadgets."