Daily Archives: July 16, 2007

Apple.com’s Traffic is Top 10

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According to comScore, Apple.com is now a top 10 web property.  In May traffic rose to 120 million unique visitors, a 5% increase over April.  The increase can be attributed to iPhone interest.  I had no idea that Apple’s site drove some much traffic.  Surprised they haven’t jumped on the...

Sprint Boots 1,200 Customers b/c Too High Touch

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Sprint just booted (aka client pruned) 1,200 of their customers. According to Sprint Nextel (and the letter seen here) these folks called their customer service reps too often. According to a Sprint customer service rep the average customer calls once a month. These folks apparently called 40-50 times a month....