Daily Archives: July 16, 2007

Apple.com’s Traffic is Top 10


According to comScore, Apple.com is now a top 10 web property.  In May traffic rose to 120 million unique visitors, a 5% increase over April.  The increase can be attributed to iPhone interest.  I had no idea that Apple’s site drove some much traffic.  Surprised they haven’t jumped on the...

Sprint Boots 1,200 Customers b/c Too High Touch


Sprint just booted (aka client pruned) 1,200 of their customers. According to Sprint Nextel (and the letter seen here) these folks called their customer service reps too often. According to a Sprint customer service rep the average customer calls once a month. These folks apparently called 40-50 times a month....